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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3299 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,299 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation of my dashcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I dropped off my car, Troy installed the dashcam, let me know when he was finished, told me how it worked, and it does!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He returned to complete the job. Did great as we had no clue what was best

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras!! Iam getting a few more for my place. The guys that installed them were professional, and came back again to make sure everything was OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed cameras at my residence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very knowledgeable professional young man. Came out and had everything up and running in about an hour. Help me and my wife put the app on our phones. Showed us how it worked. Was worth the extra price to do everything. Wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my ring camera, in a good spot. He was very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable, provided great service and came back out to make adjustments to the system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    anonymous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far very good result for the price. could use a better battery source.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps did a good job of mounting the cameras and getting them started, but I'm not real pleased with the cameeras themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Finally - safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work perfectly, have a great picture quality inn are just what I had hoped

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very affordable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very informative. He mounted my devices and went over everything with me step by step.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad for Blink outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wyatt was exceptionally professional and courteous. He was extremely helpful in troubleshooting and answered all my questions about my Blink cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommend having Geed Squad install your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech had the cameras installed in very good time. His recommendation for camera placement was very valuable. He was very profession and got the work done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Juan is Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan originally set up our system and he installed some more cameras. He knows what he is doing. He is the only one that keeps you updated and goes above and beyond. He is the only one that I would recommend to install everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad came through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tech guy installed our wireless cameras and was so patient with us. When we had trouble connecting to my spouse's phone, the Tech guy came back and fixed it for us right away. So great!

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 1 out of 5 stars

    Geek Squad installation scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled for an installation of my ring camera - this was an easy repair. My ring camera failed and was under warranty so I was able to get a replacement camera at no cost but scheduled the installation. In the past I have had good communication with the Geek Squad for expected time of arrival. Unfortunately, this scheduled repair was very different. I received a phone call the day before and was told the repair person would arrive by 11am and would call me while enroute with an updated time. At 10:30 on the day of installation, I called to inquire about a time because I had not yet heard anything. I was then told repair would be to my house by 3pm. I had arranged to miss work for the morning to be available for repair, now I had to miss the second half of my workday as well. I called the Geek Squad at 2pm to, again, inquire, about a time frame. I was told that the person just began working on a repair in the Denver area - I live near the Wyoming border. I explained this to the tech person, that I was at least 2 hours from where the person was currently working. I believed repair would not arrive to my home in the afternoon and asked to cancel the repair for that day. I was told it was canceled. At 5:30, a person from repair called to let me know they were on their way and told me their location. I told them the repair had been canceled and that the location they were calling from was over an hour away and I did not want someone trying to repair my outside camera in the dark - also the 15 miles of road to get to my house has no cell service and I did not want the repair person in a strange place at night with no cell service. The repair person had not been informed of the cancellation and was being asked by Best Buy to travel in a strange, remote environment after dark. Not good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera gives you peace of mind. I'm also glad to belong to the Geek Squad. They did a great job installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is my favorite they do a great job with all our installation - very supportive and they give good advice - I will always recommend Geek squad over any 3rd party or thumb tack vendor

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the items but the batteries do Not last long... downfallThey were wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy Sub Contractor installed WiFi Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub contractor to Best Buy for WiFI Camera install and support was well knowledgeable with product and how to install properly.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    almost good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great but short clips. they need to be longer. sometimes skips motion segments

    I would recommend this to a friend