Customer Ratings & Reviews

Best Buy installers never let me down. They care, they know what they are doing, and they get it all working perfectly. Wow, this sounds like an ad. It isn't. I wouldn't trust my house to anyone else.

The installer was extremely pleasant and really respected my property and cleaned up behind himself. Thank you Omar for great service!

The insullation went well The cameras work well and placed in the right spots

My Camera was installed by a Bestbuy contractor. The contract Agent was very efficient, professional, delivered his work very well in a timely manner, cleaned up after work.

AGENT DID A GOOD JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The Geek Squad agent installed my cameras and was quick and efficiant. Everything works great.

I scheduled for an installation of my ring camera - this was an easy repair. My ring camera failed and was under warranty so I was able to get a replacement camera at no cost but scheduled the installation. In the past I have had good communication with the Geek Squad for expected time of arrival. Unfortunately, this scheduled repair was very different. I received a phone call the day before and was told the repair person would arrive by 11am and would call me while enroute with an updated time. At 10:30 on the day of installation, I called to inquire about a time because I had not yet heard anything. I was then told repair would be to my house by 3pm. I had arranged to miss work for the morning to be available for repair, now I had to miss the second half of my workday as well. I called the Geek Squad at 2pm to, again, inquire, about a time frame. I was told that the person just began working on a repair in the Denver area - I live near the Wyoming border. I explained this to the tech person, that I was at least 2 hours from where the person was currently working. I believed repair would not arrive to my home in the afternoon and asked to cancel the repair for that day. I was told it was canceled. At 5:30, a person from repair called to let me know they were on their way and told me their location. I told them the repair had been canceled and that the location they were calling from was over an hour away and I did not want someone trying to repair my outside camera in the dark - also the 15 miles of road to get to my house has no cell service and I did not want the repair person in a strange place at night with no cell service. The repair person had not been informed of the cancellation and was being asked by Best Buy to travel in a strange, remote environment after dark. Not good.

Technician was very professional. Took time to answer my questions and explain what was been provided. Was also very efficient.

The Agent was very knowledgeable about the ring system.He made the camera work on my phone and made it easy for me to understand.

The agents mounted my Ring Camera on my front porch.

We were thrilled with our installation by Lucas. He was very efficient , qualified , knowledgeable , and neat.

My first set of of cameras did not work properly. Bestbuy continued to work on the issue and resolved the problem.

Geek squad came out installed the Blink security cameras, arrived on time, installed where I asked, set up the system on my phone. The service tech was awesome.

Geek Squad installed my Deck ring camera quickly and explained all options professionally.

Great cameras!! They are solar powered and tell us when someone is outside.

Good service and quickly completed! The team that came out were very courteous and practice CDC guidance. Thanks!

Went very quick and efficiently. The guy that installed explained everything to me n made sure it was hooked up to my iPhone n Alexa before he left. Well worth the $99. Very happy with install.

Geek squad these Guys really know what they're doing and they ALL were vary Courteous and Respectful and Professional..

My Total Tech membership gave me free installation. The tech was very thorough and gave me enough information to feel comfortable using the Blink app.

Joe Daniels did an outstanding job doing the installation. He is a real pro