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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,377 reviews
  • Rated 5 out of 5 stars

    Dakota and Terry are professionals. Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. The service and efficiency of this team is great. Everything explained and done right the first time. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to put the camera up. The reception wasn't clear. When I asked why not, I didn't really get an answer. It turns out my WIFI signal wasn't strong enough and I need a booster. He should have known that and advised that. Also, he should have advised getting a solar panel for the battery, rather than having to get on a ladder to change the battery regularly. He apparently didn't know much about the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weakness install, Ricky and his team are great technicians with awesome personalities.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a ring doorbell camera. They were prompt, courteous and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL RING SECURITY CAMERAS & SOLAR PANELLS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omgoodness my purchase and installation was so perfect! After talking with an in-store rep he offered an onsite analysis for no charge. Excellent idea. The expert came out and reviewed my property and made suggestions. I completed my puchase on line & scheduled the installation at the same time. Install team (2 people) came out within days and completed the install. EXCELLENT SERVICE, SMOOTH PROCESS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cámaras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpfully and had the best options for the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my cameras were installed perfectly. would tell any one to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    /Geek Squad Agent mounted the camera quickly and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent mounted my Ring in Spotlight camera at the perfect place for viewing my yardage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cameras and were mounted very professional. Scheduling people were not so efficient. Took a month for them to get appointments correct. It became very frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with camera system and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the Neil from the Geek squad who installed my system. He was here all day and was very meticulous in his prep and worked with me to find the best solution for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit or miss. In this situation, it was a hit. They knew what they were doing they were on time and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two wireless outside cameras, then made sure they were set up on my phone so I could monitor activity in my drive way and in the back of my house also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent communicated date & arrival time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent help in making sure my cameras were properly installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Took time to explain things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tech helped to install cameras. He answered my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic home security installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knows exactly what he was doing.. answered all of our questions and made great recommendations. Very pleased with service visit!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job installing my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected my devices and explained how to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Andrew was great installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Andrew installed my camera's exactly where I wanted them and ensured I knew how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad are awesome!!! I think they need a raise. Very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Security Cameras done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did a great job I would call geek squad back should I need additional services

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Camera Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install my cameras were great. Friendly, informative, installation was efficient.

    I would recommend this to a friend