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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed camera quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, good communication, cleaned the area and equipment after work was done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my Ring Camaras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my Ring Camaras and fix my Cannon printer quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a very good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a very good job installing my camera. They answered all my questions and made sure I was satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my camera's and solar panels with expertise. Great service. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with my agent. He was very professional and his knowledge of how to fix my TV was equally impressive.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras for my first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have known they had to be taken down to charge every time. But other than that they’re good. Plus the tech was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job. the installation was quick and the installers were friendly and full of information.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable, fast and open to my recommendations. Had my cameras panels up and charging in no time. Was careful throughout my home and cleaned up after himself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Arlo camera install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents installed and demonstrated the use of the camera system professionally and answered all my family’s questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a good job installing camera and setting me up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad performs excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all of my cameras and did an excellent job. They explained how to use them and were very patient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo Call the let me know he will be here in 35 minutes and he arrived on time. He got the job done in a timely manner and he was very knowledgeable. I would recommend him to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech did a good job of installing our 2 wireless cameras in a reasonable time. He made sure we were comfortable with cameras and answered any questions we had before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers new their job and then some. Super knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with installation. Very helpful in instructions and placement. Coverage is clear and just what I had hoped for. Clemente was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went perfectly. It didn't take too long either

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James is a super Geek Squad representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James answered all our questions very clearly and succinctly. We have been pleased every time James has been in our home for the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Loved the Best buy services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Very professional and educated on products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my ring doorbell and security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was super helpful explaining everything and trying to accommodate my time schedule. Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Replacement appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and quickly installed the system then showed me how to use it

    I would recommend this to a friend