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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,300 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wireless Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two wireless security cameras installed in our home. The installer from the Geek Squad was very knowledgeable and efficient, as well as pleasant. The cameras are working fine and doing the job we wanted them to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quickly completed! The team that came out were very courteous and practice CDC guidance. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    the cameras/spotlight are very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no problems with the Agent installing them. He was very efficient and professional. Thank you Geek Squad for your services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrived on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with the installation with the outside camera

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Replacement appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and quickly installed the system then showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Andrew was great installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Andrew installed my camera's exactly where I wanted them and ensured I knew how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad are awesome!!! I think they need a raise. Very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed camera quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, good communication, cleaned the area and equipment after work was done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job. the installation was quick and the installers were friendly and full of information.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best buy installers are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers never let me down. They care, they know what they are doing, and they get it all working perfectly. Wow, this sounds like an ad. It isn't. I wouldn't trust my house to anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Ring Cameras. Will probably invest in another solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Camera Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install my cameras were great. Friendly, informative, installation was efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 1 out of 5 stars

    Nestcam Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was to install a nestcam on the outside of my house. I told them I wanted to run the cable from the camera into my attic and then down into my garage where it could be plugged in the AC outlet. I explained this to the operator when I called to request service and was told this was not a problem, that it would cost $130 plus tax and that I would be completely happy with the job, or I could get a refund. When the technician arrived, he mounted the camera very easily onto the soffit of my roof with 2 wood screws, something I could have done myself in 5 minutes, He then told me there was no way he could run the cable thru my attic and he had no experience doing so. He said he was sorry and then left. I called and tried to get someone to fix the problem and was told that a manager would have to come out and access the work and that it would cost an additional $50 just to look at the job. I declined and now I must take the camera down every 2 months to charge it. I am very unhappy with the Geek Squad, they don't honor their proposals and offer no you no consolations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad was fast and sufficient at nstalling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera's are absolutely wonderful,the clarity is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does everything for you. Prompt, efficient and always very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech updated my cameras . I had to get a new sync module.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed 2 70 in TVs and a 32 as well as several cameras all within very good time. Very happy with my purchase and installs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth. The staff really new what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good job, I’m happy and day thanks you for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work and just hope to get the job completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron did a wonderful job picking out the recommendations on choosing the correct product for our needs. Likewise, Jeremy did a wonderful job installing the chosen equipment. However, the work is not finished. Jeremy said the doorbell camera was to good to be installed in our doorbell. He recommended a lesser doorbell camera. Therefore the work still needs to be completed. Could they help finalizing the installation?

    I would recommend this to a friend