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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,300 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable guy who worked very fast and made the camera install a breeze. Called to let me know he was on his way and he showed up at the scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Put the best default camera angle values.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job very knowledgeable tech. Put cameras optimal locations, programmed them perfectly. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad is EXCELLENT for RING CAMERA'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 ring outdoor camera's. Not being too tech savy Geek Squad came out hung up my camera's, set the app up on my phone and showed me how to use it. Excellent service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arloinstalltion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice representative. Prompt easy installation. Listen to requests and helpful with questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several cameras to install. The technician was professional, kept me informed of his day as the install was in the afternoon, and very respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras and made sure they were positioned correctly. They also helped us set up the app on our cell phones and showed us how to use the app. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The geek squad had 5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service skills. The service was outstanding. The cameras work great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed a camera system with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Sioux City, IA did an amazing job with installation at my property!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security.much more inexpensive than most. The quality of the picture is superb.plan to add to the system soon. Geek squad is great knowledgeable ....always is very satisfied with the system and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a very good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a very good job installing my camera. They answered all my questions and made sure I was satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed my garage door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my garage opener and camera and he did excellent job . Much appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic home security installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knows exactly what he was doing.. answered all of our questions and made great recommendations. Very pleased with service visit!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers new their job and then some. Super knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative pleasant explained everything professionally and educated

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad couldn’t have done a better job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted cameras, connected to tv & phone, and did a great job of showing how to use. Friendly & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, on time and reliable install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updates on the time the install team would arrived were constantly provided. Once the team arrived everything was done very fast and the team made sure to explains all aspects and answer all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third-party installer was very helpful and professional. He made sure I knew how to operate the Ring app once the cameras were installed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for protection of property.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras where we can converse with someone without having to go to the door. The alerts can be set at different sensitivities which is a great plus. I feel safer having these cameras on my property.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad vey helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job and helped me understand how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy with the camera but wish I had an 180 degree view

    I would recommend this to a friend