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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,300 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera and Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente camera and Tv the best Good service Go to buy Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Swuad repaired the camera quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent adjusted the outdoor Ring camera. She did an excellent job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sean from Geek Squad installed our cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean installed 3 nest cameras. He was vey knolwedgable and extremely polite.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed ring doorbell and also ring camera in back of house. The geek squad was very professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my ring doorbell and security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was super helpful explaining everything and trying to accommodate my time schedule. Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit or miss. In this situation, it was a hit. They knew what they were doing they were on time and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did great installing my security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were very capable and helpful. They did the job in a timely manner.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit almost no interpretation in recording just the time it takes to change batteries piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cameras and were mounted very professional. Scheduling people were not so efficient. Took a month for them to get appointments correct. It became very frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solar Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to have metal tubes showing on my backyard wall. This allowed for my cámara to be hooked up and with a clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad install of Camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of GS perfectly placed the camera' s in our home giving us added security.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bra cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are real good!!!they work good and you can see everything clear

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was highly knowledgeable with my install. They did an excellent job with assisting with the placement of my cameras and teaching me how the app works with the cameras. He did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James is a super Geek Squad representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James answered all our questions very clearly and succinctly. We have been pleased every time James has been in our home for the Geek Squad.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to put the camera up. The reception wasn't clear. When I asked why not, I didn't really get an answer. It turns out my WIFI signal wasn't strong enough and I need a booster. He should have known that and advised that. Also, he should have advised getting a solar panel for the battery, rather than having to get on a ladder to change the battery regularly. He apparently didn't know much about the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two wireless outside cameras, then made sure they were set up on my phone so I could monitor activity in my drive way and in the back of my house also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job putting it up, he had to r/s to the next day from the original appt, but he showed up on time for that

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad performs excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all of my cameras and did an excellent job. They explained how to use them and were very patient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free service by trained professional, providing peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed cameras, door lock and connected all including smart thermostat to Google Home.

    I would recommend this to a friend