Customer Ratings & Reviews

The agent did an excellent job and helped me understand how to use it

The service was to install a nestcam on the outside of my house. I told them I wanted to run the cable from the camera into my attic and then down into my garage where it could be plugged in the AC outlet. I explained this to the operator when I called to request service and was told this was not a problem, that it would cost $130 plus tax and that I would be completely happy with the job, or I could get a refund. When the technician arrived, he mounted the camera very easily onto the soffit of my roof with 2 wood screws, something I could have done myself in 5 minutes, He then told me there was no way he could run the cable thru my attic and he had no experience doing so. He said he was sorry and then left. I called and tried to get someone to fix the problem and was told that a manager would have to come out and access the work and that it would cost an additional $50 just to look at the job. I declined and now I must take the camera down every 2 months to charge it. I am very unhappy with the Geek Squad, they don't honor their proposals and offer no you no consolations.

Technicians were friendly and took time to explain how to work installed cameras. They were a little later than my initial phone call but all in all I would highly recommend them.

Great installation. the tech called before he arrived, was professional, courteous , and knowledgeable on the product.

The agents mounted two of my tv’s and helped me get connectivity for my camera system and WiFi in my upstairs bedrooms. The techs u had were great and super knowledgeable

Agent installed cameras, door lock and connected all including smart thermostat to Google Home.

The agent mounted & connected 4 cameras & the home base & they are all working great.

We bought the Arlo cameras, with the ring doorbell. They are working very well with each other. I would recommend these to friends and family.

The geek squad was on time , they called just before coming , and did a excellent job installing the entire Arlo camera system . I could not be happier !

The geek mounted the two outside cameras plus the solar panels. The camera are working very good.

The Geek squad mounted the cameras and solar panels exactly how I wanted them. They stayed on the job until I was completely satisfied. Kudos to agent Art for the excellent job.

Excelente camera and Tv the best Good service Go to buy Best Buy

Geek Squad install went as well as expected!! Definitely recommend

The agent installed my cameras exactly as I wanted them done and set everything up for me

The agents mounted my new Wi-Fi outdoor cameras, did a great job and were very knowledgeable

They are real good!!!they work good and you can see everything clear

Very helpful, efficient and made us feel important.

The service technician was fantastic with the camera installation and was very patience with answers to all of my questions.

Two great video cameras with outdoor flood lights, work great geek squad installation was awesome

Hassle free service by trained professional, providing peace of mind.