Customer Ratings & Reviews

The service was to install a nestcam on the outside of my house. I told them I wanted to run the cable from the camera into my attic and then down into my garage where it could be plugged in the AC outlet. I explained this to the operator when I called to request service and was told this was not a problem, that it would cost $130 plus tax and that I would be completely happy with the job, or I could get a refund. When the technician arrived, he mounted the camera very easily onto the soffit of my roof with 2 wood screws, something I could have done myself in 5 minutes, He then told me there was no way he could run the cable thru my attic and he had no experience doing so. He said he was sorry and then left. I called and tried to get someone to fix the problem and was told that a manager would have to come out and access the work and that it would cost an additional $50 just to look at the job. I declined and now I must take the camera down every 2 months to charge it. I am very unhappy with the Geek Squad, they don't honor their proposals and offer no you no consolations.

Ceasar came out on September 1 to install 5 ring cameras. He did a wonderful job. Took the time to work with me to place the cameras for best coverage. He also explained in detail the different functions of the cameras. We walked through each camera and did a full test of the lights, speakers, microphone, and siren. He was patient in answering all of my questions as well! He was great and totally professional and informative.

Great service and very professional team. They returned back to do miner maintenance few times. Extremely happy with the service and their communication.

On time, very friendly, listened to my requirements, executed the installation flawlessly. Made sure I was satisfied before they left.

Agents installed and connected all 4 cameras and good coverage from the cameras at my home.

Total tach was worth for all the service we get including installation!

The agents that installed our security camera were top-notch professionals. They were EXCELLENT.

Our installers were great. They were knowledgeable and efficient.

knowledgeable geeks .. do good work .. accomodating .. flexible .. professional

The Tech mounted my cameras and hardware. He was very knowledgeable. He told us the exact spots to highlight!

A Geek Squad member installed the four security cameras in my apartment. He was super knowledgeable, polite, and friendly. The cameras are working perfectly.

Excellent service. They went above and beyond to help install my cameras and get our wifi working with them correctly.

The geek squad were great,and knew exactly what to do.I would recommend using the geek squad.You can do it yourself,but for what they charge to come out and hook everything,its worth it.

I love the cameras so far and I would definitely recommend them.

The agent was very knowledgeable and helpful. Treated me like OK like an adult.

Very easy to schedule and get it to work. Just not too many appointments availble

Amazing Geek squad installers. Polite knowledgeable

The techs did a very good job installing my cameras around my home. I appreciate their work.

Really nice and helpful young men. No complaints about this service!

Installers mounted my camera professionally. They were on time and did a clean job of doing it. Highly recommended.