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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3278 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,278 reviews
  • Rated 5 out of 5 stars

    Chad of Geek Squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myself and 2 friends at the house doing other projects while Chad installed all inside and outside cameras. He was knowledgeable, efficient, thorough and friendly. We were all expressing how impressed we were of all the details he covered in a very patient professional manner. Outstanding service. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Amazing Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos did an amazing job installing our security cameras!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Professionalism

    Rated 5 out of 5 stars

    Ring with new wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentlemen were timely, efficient, polite, explained everything and did a wonderful job with setting up Ring with new wifi. Thank you both

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted Security camera, down loaded app on cell phone because I'm not tech savy at all . agent was very helpful and respected my apt. took shoes odd at door. and showed me how to use camera from cell phone .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and professional, no complaints or suggestions

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim the installer was great! Quick, efficient, and really knew his stuff. The problem was they didn't let me take unit with me. They kept it and gave it to the installer to deliver at time of install. This meant the battery wasn't charged. It was at 28% at time of install. I bought a solar panel to be installed at the same time, and that didn't do a very good job. So now I had to buy a second battery, and get up on the ladder to install it because the battery went all the way down to 5% because the solar panel doesn't do a great job. None of this is the installers fault, he was great. The fact they wouldn't let me take the unit home to charge the battery before the installer came was incredibly frustrating. I should add that I have a leg injury so that is why I wanted to installer to come so I could avoid going up the ladder. So much for that. . .

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I was kept informed about arrival time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called the day before and arrived on time the day of the appointment. I wish I had thought to charge both batteries prior to the day of installation. The installation went quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Our Geek Squad agent--awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent was professional, the installation was quick and done right, he explained everything and answered all our questions!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Geek squad did a perfect job mounting the cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was fixed on the wall and it work so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Geek squad installed our cameras..he was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time and messaged ahead to let me know of his arrival…very personable and took time to show us exactly how do do the connecting to our phones and iPad…a definite help to us who are not technically knowledgeable.. installed the cameras to made sure we understood how to view and adjust…Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Geek Squad tech CJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician CJ did a good job of placing my cameras, and adjusting them so that they would give me the best possible coverage. He also explained the operation. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Another great Greek Squad install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and was able to install my series of Blink cameras around my home. He was safely dressed and protected my carpet with his shoe covers. He install each around the house, he was very patient, while making sure all were angled just right to get the greatest effect. This was a great service and would recommend to anyone who plans to install security cameras about their home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Fabulous and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous, patient and detailed work by all, but especially by the leader! Helpful instruetive "how-tos" for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almont great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up and system works well. He was patient and explained things well. Although the young man gave us his phone number to call but he never answered or returned our calls.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring wifi cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use andworks great and camera's are good quality. I also like the look of the camera's their not big and bulky

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Out door Camers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vincent mounted 3 outside cameras and explained how to connect with our phones

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solar panel and camera spotlight installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and mounted and tested the items I had purchased. All worked well and the installation was done well and had no problems - except with the one unit that had a solar panel for helping to power the camera and lights. An agent came out again and made sure the angle on the solar panel was accurate (to get more of the sun's rays to charge the batteries). Everybody I met was anxious for my devices to work well and for me to be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Installation, camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad camera installation with Mr. Taij, this guy is very professional fast and patient. He asked questions about the the location and position of where I wanted my cameras, what views I was trying to capture and made suggestions that really helped. Also he was easy to talk to, need more people in the world with his personality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed our Ring doorbell and cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our ring doorbell and ring cameras. They did an excellent job. They went right to work when they came; very polite, courteous, and very knowledgeable! They made sure we were able to use our equipment before they left. Very happy with the excellent service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our ring cameras mounted on the outside of our house and they did a wonderful job. All 4 cameras are working great. Feel safer with them there.

    I would recommend this to a friend
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