Customer Ratings & Reviews

Make sure you have it installed by The Geek Squad so you know everything works properly

We had Geek Squad come out to install our outdoor Arlo cameras, camera-charging solar panels and video doorbell. The lead guy definitely knew what he was doing and got everything up-and-running despite running into several issues along the way. And, even though it started to lightly rain a couple of times, they pushed ahead and finished the install. I was very impressed by the group of 3 and I've had zero issues with everything they installed.

This was easy to install and get to work. It was a good deal.

Our installers were great. They were knowledgeable and efficient.

The agent, Warren, mounted our cameras with precision and dilligence. We were pleased with his overall work ethic.

Initial set up didn't work correctly. The second geek squad attempt worked perfectly

Everything was great, on time and the technician was very knowledgeable.

Really nice and helpful young men. No complaints about this service!

The tech came out and completed the installation very quickly. I am happy with my system now.

Purchased the night owl camera system and had Best Buy geek squad install it Fast, courteous service team. Very responsive Like the cameras as well Good value for the money

The agent installed my 2 outdoor cameras, set the system up on my cell phone & explained everything very well!

The agent installed the cameras and solar panels plus configured the system. Execellence work

It was a pleasure working with Carlos. Installation was a breeze. We live in peace again. You are trusted professionals.

Stewart set up and made sure it was viewing the areas I wanted to watch

Excellent service installation of security cameras for seniors.

So glad to have the Ring camera & have installed by someone that knows what they are doing!

the installer was able to installs my two cameras in no time

The two agents that came out mounted both my televisions with no problem and did the same with my spot light. They even showed me how the ring app works.

The technician came ro install my 1 camera. He was so precise & knowledgeable. Made it look so easu to install

The service was to install a nestcam on the outside of my house. I told them I wanted to run the cable from the camera into my attic and then down into my garage where it could be plugged in the AC outlet. I explained this to the operator when I called to request service and was told this was not a problem, that it would cost $130 plus tax and that I would be completely happy with the job, or I could get a refund. When the technician arrived, he mounted the camera very easily onto the soffit of my roof with 2 wood screws, something I could have done myself in 5 minutes, He then told me there was no way he could run the cable thru my attic and he had no experience doing so. He said he was sorry and then left. I called and tried to get someone to fix the problem and was told that a manager would have to come out and access the work and that it would cost an additional $50 just to look at the job. I declined and now I must take the camera down every 2 months to charge it. I am very unhappy with the Geek Squad, they don't honor their proposals and offer no you no consolations.