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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    like the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had cameras installed by geek squad , the gentleman that installed the cameras was very nice and explained how the system works, very pleased with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, on time and the technician was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was very professional and knowledgeable. He answered all of our questions. We would highly recommend getting the cameras installed by the Best Buy Geek Squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my 2 outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was able to installs my two cameras in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine to you, for the cameras were melted on my front porch and back patio. Both were adjusted for maximum viewing of all my doorways as well as most of my patio, part of my backyard and the front walkway and lawn areas. He took the time to check it all out show me how it worked and get the best angles for viewing. I appreciated the professionalism and the help because I am definitely a non-techie.! Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service installation of security cameras for seniors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's Ring camera and solar panel installation went very smoothly and cleanly, and everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted a camera and solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up didn't work correctly. The second geek squad attempt worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Perfect installation! They were insformative of use. Exactly what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor installed my camera and I was happy with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had GS install cameras indoors and outdoors, all without a hitch. Showed them where I wanted them, and they installed and made software additions to ARLO software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got our Blink Cameras Going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on time show up. Very friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stewart set up and made sure it was viewing the areas I wanted to watch

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera meets my security needs. The installation was done by the Geek Squad and it was done very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad come out to install our outdoor Arlo cameras, camera-charging solar panels and video doorbell. The lead guy definitely knew what he was doing and got everything up-and-running despite running into several issues along the way. And, even though it started to lightly rain a couple of times, they pushed ahead and finished the install. I was very impressed by the group of 3 and I've had zero issues with everything they installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad sometimes need some urging to do the right thing but usually pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and completed the installation very quickly. I am happy with my system now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and get to work. It was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Technician was professional and informative.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my ring Cameras ensure that they were placed as requested with the best view possible. The interaction was professional and informative,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and solar panels plus configured the system. Execellence work

    I would recommend this to a friend