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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,300 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great cameras installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indtalled cameras carefully and did an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine to you, for the cameras were melted on my front porch and back patio. Both were adjusted for maximum viewing of all my doorways as well as most of my patio, part of my backyard and the front walkway and lawn areas. He took the time to check it all out show me how it worked and get the best angles for viewing. I appreciated the professionalism and the help because I am definitely a non-techie.! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was great, but if they are lined up on the day then they might rush you on not doing certain things but other than that they are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and di an excellent job installing equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I would recommend this camera to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my ring camera and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, I recommend. No regrets and very happy with this service and purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Two cameras were installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two cameras were expertly installed giving me a perfect view of all the windows and doors that I wanted covered.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were good quality I purchased 5 pack, the only thing is the battery dies quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, BUT STAY PRESENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what, throughout the entire process, make sure you watch their work. They are good, but there are a lot of working parts to getting an install right. The installer may say they understand your instructions, but chances are, they will march to the beat of their own drum unless you explain it perfectly before and throughout the process. I HAD TO CALL THEM BACK TO REFINE THE INSTALL. OVERALL, I AM HAPPY WITH THE VALUE.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    THe Geek Squad are lifesaving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the home service done by The Geek Squad. The are always professional and helpful. I would always rate them as excellent in every category.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent instilled the camera and give me advice to keep working

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installation of security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vernon was prompt and did an excellent job installing the security cameras. He was thorough and ensured our satisfaction with the placement of the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera to replace one of my other cameras and I just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras, car Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service and consulting, suggetion on spots and helped

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera/App could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are just what I was looking for. The app could work better. Frequently says offline yet alerts when there is motion so it can't truly be offline. Kicked me totally out 1 day & kept saying email or password was wrong but when I signed in using husband's email with the same password it allowed me to sign in. But kept kicking us out because 2 people can't be signed in under same login. Uninstalling didn't work so I eventually had to change my password. Annoying

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Perfect installation! They were insformative of use. Exactly what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All three

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and tested and showed me how to operate

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Camera installation was done quickly , neatly and everything was explained clearly to us regarding how to use the system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Swann system provides excellent pictures and I really appreciate the fact that it is wired so I have no batteries to change! The installer, Alex, made excellent recommendations.

    I would recommend this to a friend