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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase. Best Buy installation was exceptional.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sold short!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These go thru batteries super fast staff selling them to me didn’t tell me so when the installer came I didn’t have the solar charger to charge my ring. So both of my cameras are inoperable already.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members knew their stuff. Did a bang up job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed 2 cameras and the solar panels. Took less than 30 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the night owl camera system and had Best Buy geek squad install it Fast, courteous service team. Very responsive Like the cameras as well Good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor installed 4 cameras. Very personal service and great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad gets an A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came out mounted both my televisions with no problem and did the same with my spot light. They even showed me how the ring app works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed security camera. Agent installed quickly and was pleasant and explained her every move

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, thorough, didn't need my assistance for anything and the tech worked seamlessly when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and done quickly. Everything was explained and tested for great results. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very nice and provided good information. I was happy with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, They took there time and explained how the cameras worked and was very patient with me. Thank you geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and di an excellent job installing equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RoosVelvet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome but they left out how to take the 3rd Camera down.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I would recommend this camera to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best installer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PJ is the best geek squad person I’ve had to my house. Install was quick and easy. His instructions were also great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my Ring cameras, Icould have but the installers were easy to use and had ideas I may not have considered like blind spots

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring spotlight camera was installed quickly and any questions I had were answered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tom Steele - a PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He make sure that all the installed equipment are up and running smoothly. Very precised and has a great look of angles where the camera should Ben put into.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had such great service for the install of our cameras - 8 in all. Super friendly, showed us how to use all of them, set up our app for us and was quick.

    I would recommend this to a friend