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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,378 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sold short!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These go thru batteries super fast staff selling them to me didn’t tell me so when the installer came I didn’t have the solar charger to charge my ring. So both of my cameras are inoperable already.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring cameras installed by geek squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech did a great job with installing my cameras in the best locations to capture a view from all directions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was friendly and efficient. Connected the cameras and made sure they were in the desired spot. Everything was up in running in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional installation and gave us instruction on the use of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and di an excellent job installing equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the cameras to all of my devices. Great service. I would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I would recommend this camera to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek Squad technician Was punctual professional courteous and very knowledgeable of my product. I absolutely love Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best teams from geek I ve dealt with on installs that I have had. Prompt and answered the questions ...Thanks Victor

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an outstanding job setting up doorbell camera. Geek Squad and Best Buy as a whole have awesome customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek did a great job in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agen mounted and explained all cameras and connected to phones and laptops. Very courteous and experienced with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent instilled the camera and give me advice to keep working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell safe now with the cameras and easy access to them through my phone. Staff, Geek Squad, was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are perfect for my needs. The technician was really skilled and worked with me to get the cameras set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed home security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing when they installed my cameras. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very knowledgeable friendly people. Would not go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad - Ring Installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved having the Geek Squad come out and install the Ring cameras around the house. Very friendly and cleaned up after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were really good and helpful. They explained things as they went through installing the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras, car Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service and consulting, suggetion on spots and helped

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad did an excellant job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a list of questions . They answered all of them. I was very happy with the Geek squad and their knowledge of the equipment.

    I would recommend this to a friend