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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,300 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service - will make up reasons for her to come back lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera se up in front of house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had prompt service and they even helped us find our charger to charge up the two cameras. They were very helpful and worked quickly. Fred

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician didn’t leave before everything was right. Recommend using the service… anytime !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very friendly, listened to my requirements, executed the installation flawlessly. Made sure I was satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job of mounting my cameras around my home. I appreciate the work they did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera installation process was hassle free which made the experience great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and get to work. It was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's Ring camera and solar panel installation went very smoothly and cleanly, and everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee came And listen to my concerns or questions installed my device quickly. He was very polite and professional and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    very technically sound geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable geeks .. do good work .. accomodating .. flexible .. professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a Great install! Quick easy and Very Professional!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was outstanding, and knowledgeable job well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very nice and provided good information. I was happy with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Top Rate Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and knowledgeable and considerate Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Subcontractors installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer installed security cameras and did a neat job. Was helpful and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring spotlight camera was installed quickly and any questions I had were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my cameras back on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice couple of guys! Great service. I will call again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members knew their stuff. Did a bang up job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras, good clear videos. I will recommend these cametas to my friends. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional team. They returned back to do miner maintenance few times. Extremely happy with the service and their communication.

    I would recommend this to a friend