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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing it. Came on time and very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my camera and were competent, effecient and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bestbuy In Home Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad at Bestbuy install my new Google Nest camera to get me up and running with quality. Hands down it’s something to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras a little pricey and you have to have a memory card

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Contractor mounted the cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor mounted the cameras. Did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fixed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and quickly fixed the issue

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek SQUAD .work with you. until it the problem is fixed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my modem, router, and cameras. He did a good job. Answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Geek Squad Installed Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected this camera and were wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Needed best buy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting both cameras in the perfect place. They agents were very helpful getting the cameras set up to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always using geek squad to install devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly, helpful, got everything done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my tv with no problem! They were extremely knowledgeable and connected all my devices to it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and adjusted security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, efficient and returned until all was done right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complexities of initial setup should be left to the experienced. Users can easily manage regular operation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera in great room fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted my camera and answered my questions. He was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel and Eric installed my ring cameras and wifi ,,,very professional. I could not have done it myself!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV, and they connected my security lights, but they did not aim and position the lights properly so it is going off all the time. They need to return at their expense to set the camera up properly. They should have checked this while they were at our house. I am sure that if they followed up that this could be taken care of easily. We had 2 issues: the TV connected properly to Roku, and the security lights.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the cameras quickly and placed them where they give the best coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service value. I've trust in the skills of the installers. They were helpful and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an excellent job figuring out where to place the cameras to cover the areas we needed to cover. Setup went smoothly and quickly. Great job Chris.

    I would recommend this to a friend