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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a great job and we would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came to the house and did a very good job. He was very profundo answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    my cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 6 cameras installed and the tech did a great job of installing them. I love using total tech!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Properly installed my Rings Cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Properly installed my Rings Cams ao that all of my premises and the approaches to my property were covered

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and fixed the security cameras, and they did it professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my Blink system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to work with. Got all installed and working in good time. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was installed quickly and professionally to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras in a timely manner and the agents were friendly and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed them where I wanted them and checked to make sure I was happy and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked extremely hard to try and get this system to work but due to limitations of this system, it would not accept our password that we use for all of the things hooked up in the house. It would have been too difficult to change all of the passwords for everything else, so we are returning this system and buying another.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wondered how am I going to change the batteries were they were installed I think I will just have to get out the ladder.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Spotlight Cam Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and informative installation experience. Definitely would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my Ring cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was great during install and really took the time to explain everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    problem with security cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was punctual and courteous but at the end of the day, they couldn't really solve or tell me exactly what my problem was with my cameras. After they left, I started thinking about removing the system completely so I started cleaning up the area and moved the system router out from under the monitor and within seconds 6 of my 7 cameras began working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad showed me how to use the camers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional and jad no problem walking me throigh the.directions using the camers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two nest wired cameras in two locations at my home

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras in house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great. I have them in every room of the house for piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new nest camera and added it to my Google Home app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daniel with geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very kind and professional. He answered all my questions and concerns. He did a great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technically educated, but sloppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the position of an outside camera not to my liking, wanted it on the opposite corner of the house. He moved it to my liking and agreed to reasoning for the placement. But in doing so he left two holes in our siding from the original placement. In your advertisements and videos Best Buy employees are dressed neatly and in uniform, The Geek Squad who showed up for our service was not in uniform which I can understand for they had winter coats on and were working outside, but Best Buy should at least provide a belt for its employees to hold his pants up so his underwear are not showing. Bad look doesn’t bide well for the Best Buy brand

    I would recommend this to a friend