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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job performed and did some detailed set up that supported the applications as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE, COURTEOUS GUYS. GOT THE JOB DONE CORRECTLY AND HELPED ME CONNECT MY CAMERAS.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras are what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Functionality is very good. Geek squad member was superb he answered all my questions and some..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    security ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all cameras and solar panels done great job very friendly ansered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 2 cameras outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and very polite and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed my camera and solar panel did an excellent job. Very neat from what i can see.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Shotgun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they install my wi-fi camera less 30 minutes Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy technicians, Burlington NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technicians determined the best locations for maximum coverage of the four(4) spotlight camera's purchased. After the installs, they instructed me on how to charge the batteries and basic operation. I am very pleased with my purchase and the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD CAMERA INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was patient and knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    flood camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person who installed it was very knowledgeable. Show me how to use it and how it worked on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and knowledgeable technician . He’s so good with his work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed right where we needed them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was so helpful installing my ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my ring camera. He was very professional and helped me with installing and understanding all the features of the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Little expensive but great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is just on time, professional and good but a little expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Friendly employees. Will definitely be using them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Tech was knowledgeable and pleasant. She was only able to install one camera vs the 2 that came in the box. She was not authorized to drill in concrete, which I understand, however, if the Geek Squad has a property owners written permission to drill a small hole, which in this case she did, I believe the job could have been completed. The Geek squad should reconsider their process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see who is at my door without getting out of my chair,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service for TV installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 6 TV's for my new home. I have used the Geek Squad before when in installing new TV's and the service has been excellent. I only wish cable companies were as efficient as the Geek Squad. The Squad installed my TV's an made sure they worked with the cable and showed me how to use the remotes and the TV. They made sure I understood how everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting and tuning in our 3 TVs and we would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The job was done just like I wanted it done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite, and they made sure they installed the cameras just like I wanted them.

    I would recommend this to a friend