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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,301 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job done and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted and installed on the wall our big tv and holder

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The job was done just like I wanted it done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite, and they made sure they installed the cameras just like I wanted them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting and tuning in our 3 TVs and we would use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Did Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed the cameras identified themselves professionally and had ID. The installation was done to my satisfaction. Questions I had were answered timely. The operation of the cameras was explained to me in a manner that was explanation and demonstration. I have had no problem with the work performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service unique service respectful and on time

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wondered how am I going to change the batteries were they were installed I think I will just have to get out the ladder.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed camera quickly and the team was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great-arrived on Time -walked the job-listened to what I wanted to accomplished-we agreed on scope of work-The install went smoothly and was professional - when finished the Geeks reviewed how it operated and answered all questions The Geeks are a perfect representative and I personally would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with their professional attitude, knowledge, and dedication towards their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    video installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a good job and was knowledgable. Neal Gimben

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: My First Go To Resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is my go to resource for maintaining my laptops. I bought a Toshiba Satellite in 2010. Geek squad kept it going till February 2024. Gotta love the Totaltech program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attitude and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always. Great attitude and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras are what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Functionality is very good. Geek squad member was superb he answered all my questions and some..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpful and explain everything on an easy way. Nice manners and took time to listen to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a perfect job. Neat,prompt in arrival, professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Little expensive but great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is just on time, professional and good but a little expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Exemplary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave made sure not only tdnchat equipment was properly installed but adjusted them so that I could access everything safely and conveniently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and he knew what he was doing. I would recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I appreciate the time allotted for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They came, they installed, they explained.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. They installed the equipment. They then took the time to explain how the service works.

    I would recommend this to a friend