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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,301 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad does great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the cameras, connected WiFi, and were extremely helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installed quickly. Very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 stars for the Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our wireless security cameras in a short amount of time and everything is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation, professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Respectful Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were very professional and mounted the camera in the best location for security purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very nice and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 cameras were mounted in less than 15 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed our cameras did a GREAT job! When ordering install, it will save time if you charge the cameras first, and then program them to the app and your router, etc. By doing all of these steps ahead of time, the installers were here less than 15 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad camera and light installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple and easy set up bc the Geek Squad was awesome. They arrived on time, called before arriving with estimated arrival time. They were professional, knowledgable about the equipment and friendly. I am happy I used them and so very happy that we also got the cameras set up with our flood light.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing was quick and easy for the Geeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent arrived on time and was very helpful. He even went back to the store to get additional camera for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed cameras efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my camera quickly and carefully. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service from GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris the GeekSquad agent was great. On time and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendations about place to set up camera

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are older and it was great that they installed this for us. They were very professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, had it all put up in no time &explained everything to me. Really great work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came out to install my security system was professional, knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy out of area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv quick and simple. Oh for the home security the said they didn’t service my area so I did myself . I was able to get a gentleman to do it for me so I guess that’s good. Services guys are good follow up from Corp poor put me on hold for ever and they couldn’t figure out why installation was canceled just said of systems are wacky and asked me to drive to a store to get credit? Awesome?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Installed where needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted cameras high up where I needed it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Communication was wonderful and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and test before he left. I will request this agent the next time I need an install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with installation. Professional, courteous and customer service focused.

    I would recommend this to a friend