Customer Ratings & Reviews

The agents hooked up my home secuirty system. Had problems connecting it to my Internet but went the distance and stayed until the job was completed.

I would definitely recommend this product to friends and family. Technicians did a good job with the installation.

Derek did a good job with the install and was careful to coordinate each location prior to installing the item!

Greek did an excellent job. Very professional, setup the system

A company that Best Buy used to install my Arlo cameras broke a garden fountain and solar addess decor and did not let me know. The csmeras were installed correctly.

the agent was on time, with his appoiment, the agenty was curiou andknowledgeable of install my tv and he made sure all my tv channels was coming in and made sure allmy monitors was working to get my channels,

Great camera. No more getting out of bed to check out your back or side doors! Geek squad installerswonderful!!

Horrible experience. We bought from Bestbuy because we were Total Tech members which meant that we had the benefit of free installation. We bought about $1,000 in ring equipmet. The Bestbuy sales person was great. He scheduled the installation for the following weekend. Well, on the day of installation, the third party installers never showed after giving me excuse after excuse. I called Total Tech who said that they were looking into it and they would escalate the matter and that someone would call me back from Total Tech. Im still waiting for that call from three weeks ago. I was also told that i would receive a call from the store that i bought everything from. I never got that call either. I ended up installing everything myself. Cameras, doorbell, alarm system, retro kits and thermostat. Then I received a call three weeks later from Total Tech wanting to confirm my scheduled installation of my ring doorbell for tomorrow. You cant make this up. It was a complete disaster and apparently zero communication. I would give this review zero stars if it was an option.

This has required multiple appointments and visits. And the tech has arrived to every visit without a ladder - had to borrow mine. The cameras were sent with dead batteries. This wasn't discovered until the first visit had to be rescheduled because of wet weather. Technician did not return when he promised. Apparently, he forgot. He never bothered to call. It took my response to a survey before it was rescheduled. One of the cameras that had not been operating since installation was found to be inoperable. So a replacement had to be ordered. The appointment was again rescheduled while I waited for the camera to arrive. The appointment was cancelled because all home visits have been discontinued.

Done will ease and professionally. Easy setup and complete

Geek Squad staff provided a great service, clean and efficient install.

Ian from third party Manada installed 3 Arlo Security cameras and 3 Solar chargers for the cameras. He called before arriving, started right to work installing where we requested, set up all three on wifi, tested strength of signal and showed us how to monitor. I will request Ian for all my installs.

Edwin did a great job installing cameras and setting up everything.

The agent set up my Blink system and went through the operation with me.

Professonal and patient installation. Well versed, clean and professional. Answers a lot of questions as well.

Arrived on-time and completed the work in a timely manner

Great service! Professional, installed fast and the job is well done! I am very happy with their services!

The agent answered all our questions and made sure everything was working.

Geek squad mounted cameras and set up apps on my phone

Camera were installed professionally great work done