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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick installation without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Alarmingly efficient installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered all our questions and made sure everything was working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edwin did a great job installing cameras and setting up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Once again Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was involved with all aspects of cam placement and my wishes were used in the installation process

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys hooked up cams did a great job. Seamless !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera fix

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to replace my cameras and were friendly, on time and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BOUGHT 4 LOOK AND WORK GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LIKE THE LOOKS AND THE WAY THE WORK WE MOUNTED ONE THE ALUMIUN POLE AND ONE ON THE FRONT OF GARAGE

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The cameras are great battery life is short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the product thus far the views are clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done will ease and professionally. Easy setup and complete

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, knowledgeable, efficient timely, well-equipped, and very patient with me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted/installed my ARLO system. Works great and they explained everything.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Geek squad tech was very nice, patient, & kind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Camera was installed fine. However, I'm not happy with how often it needs to be taken down & battery recharged. Also, why do I have to pay in order to keep videos?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech updated my cameras . I had to get a new sync module.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great Job on installing my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job on installing and setting up my cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed first three cameras.I watched him and was able to install another one easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy with the install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless camera was installed in the perfect place to view everything on the side yard

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Spotlight install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge and professional.. took time to go over product and was curtious to being clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The service was great and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and followed my direction on the placement of the solar panel. Went beyond what was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby installed 4 ring cameras, so friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 cameras were mounted in less than 15 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed our cameras did a GREAT job! When ordering install, it will save time if you charge the cameras first, and then program them to the app and your router, etc. By doing all of these steps ahead of time, the installers were here less than 15 minutes!

    I would recommend this to a friend