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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr Needham was very prompt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Needham was very prompt and the installer was quick and did exactly as I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camaras installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD JOB! This is my review not yours the all caps reflect my review

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera were installed professionally great work done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    She did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job and was very professional. I would not have been able to do this myself.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad Installed my Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo Cameras. I only had problems with one because it wouldn't charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my slimpisafe outdoor camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helpful. Easy installation. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 outdoor camera set at my home. The Tech person did a great job of installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation of my camera state of art. I would use Geek Squad again for my installations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had security cameras before, but these Arlo cameras are pretty easy to use. So far so good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Cameras Correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night Owl cameras were installed where I wanted them after they were paired with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 cameras were mounted in less than 15 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed our cameras did a GREAT job! When ordering install, it will save time if you charge the cameras first, and then program them to the app and your router, etc. By doing all of these steps ahead of time, the installers were here less than 15 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done to precision. Service is always great with these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have someone set up everything and show me how to use and change batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great teamwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came and installed 3 televisions in less than 30 minutes. Amazing team work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time and professional install was simple and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ian from Manada installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian from third party Manada installed 3 Arlo Security cameras and 3 Solar chargers for the cameras. He called before arriving, started right to work installing where we requested, set up all three on wifi, tested strength of signal and showed us how to monitor. I will request Ian for all my installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Arlo camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A company that Best Buy used to install my Arlo cameras broke a garden fountain and solar addess decor and did not let me know. The csmeras were installed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Platinum 5++++ Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable & committed to achieve the solution. Bravo! Best ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good review for 3rd part installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set me up with third party installers since they do not install the wired Ring spotlights, only the battery operated ones. Once finally got installers to my home, I was very pleased with their service. Friendly and they took time to show me set up and how to use the Ring app.

    I would recommend this to a friend