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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,301 reviews
  • Rated 5 out of 5 stars

    Arlo Pro4 Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad installed my Cameras in a reasonable amount of time. They were professional, courteous, and conscientious. On a scale from 1 to 10 where 10 is extremely satisfied and 1 is extremely dissatisfied, I gave them a 9. Thank you Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents were very helpful in explaining system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient in installing our new Ring cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. If I had seen these first would not have gotten the wired cameras. I love the audio.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great worker very knowledgeable and helpful. Courteous and fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted/installed my ARLO system. Works great and they explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest camera was an easy install and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, knowledgeable, efficient timely, well-equipped, and very patient with me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Once again Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was involved with all aspects of cam placement and my wishes were used in the installation process

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera fix

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to replace my cameras and were friendly, on time and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BOUGHT 4 LOOK AND WORK GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LIKE THE LOOKS AND THE WAY THE WORK WE MOUNTED ONE THE ALUMIUN POLE AND ONE ON THE FRONT OF GARAGE

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to install yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am stopping myself, really good brand. They work great. The picture is so clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing I don t like some neighbors complain about the lights to brite in there windows I ask why you don't have curtains also they think its pointed at there house anyone know how to answer those questions I dont intstall the camera I paid best buy to make those installations .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD JOB! This is my review not yours the all caps reflect my review

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad they are great they explain everything and they show you everything how it works and I love these guys

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy with the install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless camera was installed in the perfect place to view everything on the side yard

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Spotlight install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge and professional.. took time to go over product and was curtious to being clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed outside security camera with ease with minimal instructions

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The cameras are great battery life is short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the product thus far the views are clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Jason installed laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up HP laptop, added Microsoft and set up Excel. Jason was very informative and added little extras that I asked for. I was able to reach him by phone and he was always very informative, polite friendly and gave me a lot of insight in my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed first three cameras.I watched him and was able to install another one easy.

    I would recommend this to a friend