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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,377 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was installed quickly and they work great! I would definitely recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Besy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best guys on the market. Knowledgeable, friendly, And very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent mounted all 4 cameras., hook up computer system and all devices working in perfect order as requested..The whole appointment went fabulous without any delay during install. Great walk through to let know how everything would work and in changing batteries and keeping system running without any problems. Experience was remarkable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not quite great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came out were all great and really nice and professional. My one knock on them is that the camera that was installed on the garage was not placed in an ideal location. I would have much preferred that it was installed higher so no one would be able to move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Could not be any better. Had the knowledge to install and operate the alarm system. Made sure before he left that I understood the operation of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and working to our complete satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job, professional and answered any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gil did a great job installing my new camera and solar panel. He was efficient and knowledgeable.Love the Geek

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A MUST TO HAVE. A GREAT PURCHASED IF YOU HAVE A HOUSE A APARTMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was quick and efficient with installing Ring cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my cameras fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras and did an excellent job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of eufy cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John with Geek Squad was wonderful and helpful. He set up 3 cameras and showed us how to do various things with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Phil was super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil took his time and ensured all of my items were installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. He explained the whole system to me. He then help me download the app and assisted me inlogging in all the cameras. He then installed all the outside camera's and the solar panels. Came back inside, checked the system, named all the camera's, and tested everything once more. The whole experience was great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buy The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am feeling happy to purchase my first time cameras for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: My First Go To Resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is my go to resource for maintaining my laptops. I bought a Toshiba Satellite in 2010. Geek squad kept it going till February 2024. Gotta love the Totaltech program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still aggravated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next time send people that know what they are doing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and was on time and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Paul was a professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my experience with Paul! He was truly a professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with the Geek Squad's installation of our Arlo cameras and doorbell and new router and wifi extender. Our first visit was from a contractor hired by Geek Squad and the results were not good. Once the Geek Squad came to do the install everything went smoothly. Love Geek Squad!!!

    I would recommend this to a friend