Customer Ratings & Reviews

The geek squad guys that came over to install my cameras did a great job

Installation and set up of Lorex camera system went as planned with excellent results.

Geek squad did a great job with installing and service with a good attitude.

Geek squad worked professionally putting up our wifi cameras in a timely manner

Mike was very knowledgeable and did an excellent job. Thanks

Having Total Tech Support makes having things like this done so quickly and they personnel are so professional its absolutely painless. Ryan and his coworker were a pleasure to work with

Cameras are clear and work amazing. Even at night u can see everything. Recommend highly

The Geek Squad mounted all my ring cameras and connected them to my iPhone and eero . He made sure everything was connected and running properly before he left my home. Great Job!

The tech mounted my cameras and did a great job. Recommended.

Mounted 3 cameras, 2 outside and 1 doorbell working perfectly

You asked be to be available from 7 am to 7 pm. That is a day's off from work for me. You did not have the product and You did not call. I called once in the morning to see if you could narrow the wait time; got someone offshore. No help. I called back around 4pm; got someone who told me that you did not have the product to installed. He said that they had called in the morning to tell me they had no product. He must have called the wrong number because the call was not on my phone. Another date was set. I was given a 4-hour wait-time window. You overcharged me for the installation by $125.00. I pay to about $200.00/year for the Geek Squad installation and product warranty. I received no instructions on opening the garage door. I ordered your product so I could have packages delivered to my house. I can't do it using your product. I also went to your store and complained about this matter. I will discontinue the $200.00 dollars I am spending with you to install and waranty products I buy from you. I will not buy any in the future from you.

JOE WAS THE PERFECT SERVICE TECH FOR THE RING INSTALL, WE WERE MORE THAN SATISFIED WITH THE INSTALL. THANKS JOE

The Geek Squad installer is very knowledgeable and attentive to the little details.

The agent did a great job installing my outdoor security cams.

The representative knew exactly how to place the camerass and did it in about 2 hours. Great Job!

Items are getting expensive every single year. Thats why you need the best protection plan for them to protect your investment. Service was included with the BestBuy Total Tech Membership.

Technician arrived on time and he was very knowledgeable.

Great work and very professional! Great to work with and timely

Barry did a great job installing our cameras! He was early, was patient with us as we looked at what we wanted to have covered. I highly recommend the Tech support and especially Barry out of the State College store!

The service I received was amazing. The gentlemen that came were friendly and knew exactly what needed to be done. They also asked us questions to make sure the work they were doing was what we wanted and was satisfied with.