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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,304 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected camera and solar panel in short time. Nice and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The squad was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems with the security camera's at first, but now they are working just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to call installation again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great in mounting it. But the in service people really didn't understand that I needed the camera to see outside of apartment door. Its not serving the purpose

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras and was extremely pleased with Joel’s help and consideration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't recieved these caeras yet to install how do I install them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was simple to mount and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job at explaining everything and setting everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install eeros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech . Polite and great work. Tecommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed my cameras was very kind and polite, he got the cameras up in no time and gave us a quick run through on how to set them up on our phones. He had to come back about 2 months later to install the solar panels and he was very apologetic for the time frame, and got them all put up in not time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Was installed quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the cameras quickly had good suggestion on where to put them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra security for my family. These are awesome and so clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great camera for our purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was excellent and patiently showed us how to use on cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security cameras they give me extra security when I’m away from home I can monitor what is happening inside and outside of my home. I also feel safer at night when I’m home alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek squad was great. The representative was very helpful and and knew exactly what he was doing in setting up the system correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad. Did a great job installing our cameras!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    some fun and security, some disappointments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to see packages left at my front door, and to see if my garage door is closed when I am away. I told this to a third party installer sent by Best Buybut he said it could not be done because of the angle. They need to make flexible-neck cameras. These are necessary safety features. The cameras don’t show everything, or the whole sequence of movement. I am afraid they may miss a crucial moment. Otherwise the featues are working. And i appreciate the neighborhood happenings beong reported.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The GEek Squad was awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted several televisions very timely and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing and very knowledgeable of the equipment. He left me feeling like an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install delayed due to weather and BB scheduling. The two techs were amazing and quickly set up the stuff to install. They PATIENTLY and KINDLY showed us that our install plan would not benefit and made sure we were happy before moving on. GREAT JOB, GUYS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my outdoor camera system without no problems. They asked for my input and kept my informed throughout the whole process.

    I would recommend this to a friend