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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,304 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of security cameras was quick. Geek Squd Troy is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked as a team and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took stress out of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was informed, personable and respectful of my home. He explained options for placement and showed me how to use the app. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Camera installation in Twinsburg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original appointment was to be from 1:00 to 5:00 on a Wednesday. The tech showed up at 10:00 without calling me and the Administrator told him that paperwork was not ready and he needed to leave. I was in the process of doing the paperwork prior to 1:00. The install location was in my daughter's room in a nursing home. As such I had to jiggle things to rebook the appt. for Friday of that week, one day before I returned to Milwaukee. I already had the camera installed and working. What I wanted from the tech was guidance on only using the settings I needed. He did that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great investment easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, very easy to install now a day everyone needs cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blink cameras, and Samsung TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items I purchased were great and the guys from Greek squad doing an amazing job every time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never installed appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up for installation appointment. Never called for a shorter window the prior like they usually do so I called to verify the appointment and was told they would be there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team Mike and Alex were fantastic Worked hard to get the security system up and running working through some challenges Very pleased with this team and Geek squad GoyJob guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some experimentation needed to making the devices work properly, but once the kinks were worked out, it is now all working efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personell was very excellent and helpful, He made sure everything was working and ready, I recommend him to anyone that’s in need, thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and his partner where really great they mounted my tv and placed all the wires in a sleeve looks awesome. I highly recommend the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very friendly and helpful. They were on time and offered further assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed, suggested and set up arlo cameras , helped with the iPhone app and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very helpful while installing the cameras. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed over garage door w/ solar charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the camera quickly and efficiently. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TP-Link install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth and flawless and was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras quickly and with no issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New camera and panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a brand new light camera and solar panel, had it instaled and it will not chage the battery with panel facing south.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A best buy employee recommended them but in all honesty i wish i would've gone with something different. They do their job as cameras but batteries die so quick and the recording most of the time have static.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We're sorry if an issue with the installation of your camera system is causing them to not work right. Please call us at (800) GEEKSQUAD or (800) 433-5778 so we can discuss trying to find a solution.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job with the install of my Arlo cameras

    I would recommend this to a friend