Customer Ratings & Reviews
- SKU:
- 6912592
Customer reviews
Rating 4.4 out of 5 stars with 3377 reviews
(3,377 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Job well done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a well trained squad. They know their stuff
I would recommend this to a friend Rated 4 out of 5 stars
got it done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents mounted my new security cameras with batteries and then came back to mount the solar panels so we don't need to keep changing out the batteries, and they installed the solar panels where they can receive more light.
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Excellently done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied with installer. Will highly recommend
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad did a great job installing security cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan, the geek squad installer is great! This is the 3rd time I have had him out to install security cameras. He is professional and personable.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and highly recommend Best Buy. Called service they were able to come out and do my install and kept me informed.
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Security Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the security cameras they give me extra security when I’m away from home I can monitor what is happening inside and outside of my home. I also feel safer at night when I’m home alone.
I would recommend this to a friendRated 5 out of 5 stars
win win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this protection it a great thing to have when the unexpected happens. this has saved me on more than one occasion. this is one of the reason I buy from best buy. it gives you piece of mind.
I would recommend this to a friendRated 5 out of 5 stars
He was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was great and he's a very nice person. He came and did what he had to do, we had small conversation, he was knowledgeable. He understood everything that I was saying to him and about my concerns and he even gave me his number just in case I needed him or I for got a question to ask about the system
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional people, great clean up!! Quick set up
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad did a great job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bryan from the Geek Squad in Corpus Christi came and installed our cameras and wifi extenders and did a wonderful job. He was very professional and kind and worked very hard to make sure everything was working properly. Thank you very much for doing a superb job!!
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
I always feel like somebody's watching me... its m
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great... you can talk through the cameras! Now when the neighbors walks her god forsaken poodle and it tries to poop on my yard i start barking uncontrollably and it takes off so fast!!!
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.install was very quick and simple to do if you knew about the product
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job with installation yes
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to set up our cameras very easily.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friend - Cons mentioned:Motion detection
Rated 2 out of 5 stars
Camera Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation seemed to go fine, & the set-up was supposedly completed, but unfortunately we immediately began experiencing issues with the system malfunctioning, not detecting motion when it should, not recording, going offline, etc. We called the agent that did installation right away - on two different days - we still have never received a return call (we called twice at the very beginning of July). Our system still isn’t working properly and the lack of follow thru on Geek Squad’s end has been disappointing.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to do their best to follow up with our customers to ensure that installs go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your cameras up and working as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
- Cons mentioned:Battery life
Rated 3 out of 5 stars
Great cameras when working properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life greatly reduced by service going off and on. I was told the batteries would last about a month - they only last about 1 week. Something within the software keeps deactivating the cameras.
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friend Rated 5 out of 5 stars
quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent mounted all my cameras nicely,he was listening to my question and giving sugestion that work in most angle of the house
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 5 out of 5 stars
Cameras installed and hooked up 3 security cameral
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted 3 cameras and a solar panel. Needed a taller ladder, which arrived in a timely fashion. And one camera needed to be moved. Also, had to remove solar panel as it would not support the charge overnight. All done for a simple low charge. All cameras hooked up to the Ring app.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
GOOD IDEA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT IDEA TO HAVE ALL EXTERIOR DOOR MONITORED WITH A CAMERA.
I would recommend this to a friend Rated 3 out of 5 stars
Security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt say theres an annual fee to see video gʻvghhhbjjjh b j
I would recommend this to a friend
