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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,377 reviews
  • Rated 3 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt say theres an annual fee to see video gʻvghhhbjjjh b j

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Set Up for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job but had to delay the outside install until a day without rain and lightning. They should have rescheduled the whole time instead of having to make an additional appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    A SPEEDY GEEK SQUAD HOME VISIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in timely manner. Nothing but a bare bones, in directions provided despite requests. Has unique functions, that requires further detective work on my own.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need new service so product can be pushed over good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was very well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well. All is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 16 security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service and advice. Service staff very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install works great a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The installer knew just where to place the camera for the best view. It works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great just wish the battery would last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great/Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my two ring cameras, adjusted the angles to my liking and showed me how to change the batteries. The agent was great and I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides super service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad mount our tv and google cameras, on 2 different days. Both instances the team was fabulous! They were patient and professional, getting the mount spot just right! I would highly recommend them over and over!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad , on time, and very professional, great installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad men were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were and are very helpful and patient

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good as usual-geek squad folks always knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek squad was great. The representative was very helpful and and knew exactly what he was doing in setting up the system correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They respectful. Knowledgeable and professional. Overall They eere excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The squad was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems with the security camera's at first, but now they are working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team Mike and Alex were fantastic Worked hard to get the security system up and running working through some challenges Very pleased with this team and Geek squad GoyJob guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product and will recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team who came to install my new Arlo Security System were fantastic!! Professional, efficient, and very customer-focused. I hope I get them the next time I need similar help.

    I would recommend this to a friend