Customer Ratings & Reviews

They work great and the geek squad was awesome... they always are so professional and answers all my questions.. thank you so much

We are loving our cameras. Great job! Great group of people.

Corey was knowledgeable, helpful, professional, and patient.

I can't rate them, because they made me an appointment for 10-01-25 but no onw vows up, I waited and waited. Nobody showed up! I talk to Call Center, or dispatchers the lady who answered me told me she was calling me to find out what has happened, I guess was her quitting time because she never called me back, it was Wednesday night.

Geek squad is a well trained squad. They know their stuff

Was done nicely and seeking our input on what suits us best in all steps

He was great and he's a very nice person. He came and did what he had to do, we had small conversation, he was knowledgeable. He understood everything that I was saying to him and about my concerns and he even gave me his number just in case I needed him or I for got a question to ask about the system

Extremely professional, very patient. I was very pleased with the service.

They did a good job but had to delay the outside install until a day without rain and lightning. They should have rescheduled the whole time instead of having to make an additional appointment.

The agent installed the camera and took his time to make sure our phone apps were up and running. He was very knowledgeable and explained every thing he did. Great job

Extremely satisfied with installer. Will highly recommend

Multiple issues still being resolved helpful staff and some not so knowledgeable other going the extra mile to correct issues thank you

The 2 guys that installed my Ring set up were remarkable. So nice, thoughtful, competent and and took the time to make sure everything worked the way I wanted before they left. Really excellent customer service.

Edward was professional and very helpful made sure all the equipment he installed was working and we were satisfied before he left.

No follow through from sales consultant. We call, text and voicemail for some concerns but never return call after the purchase.

The agent mounted 3 cameras and a solar panel. Needed a taller ladder, which arrived in a timely fashion. And one camera needed to be moved. Also, had to remove solar panel as it would not support the charge overnight. All done for a simple low charge. All cameras hooked up to the Ring app.

Installation seemed to go fine, & the set-up was supposedly completed, but unfortunately we immediately began experiencing issues with the system malfunctioning, not detecting motion when it should, not recording, going offline, etc. We called the agent that did installation right away - on two different days - we still have never received a return call (we called twice at the very beginning of July). Our system still isn’t working properly and the lack of follow thru on Geek Squad’s end has been disappointing.

Carlos and his co-worker did an excellent job of solving my problem. They listened to what I needed and promptly fixed the issue. Congenial, friendly, professional, and quick. Also, on time! Good job guys!

Very professional people, great clean up!! Quick set up

Andrew really knew he's stuff. Have a great employee with great customer service & great knowledge