Customer Ratings & Reviews

The 2 guys that installed my Ring set up were remarkable. So nice, thoughtful, competent and and took the time to make sure everything worked the way I wanted before they left. Really excellent customer service.

good as usual-geek squad folks always knowledgeable

Installation went great just wish the battery would last longer

The agents installed 3 outdoor cameras. They were fast and efficient, but one camera has a limited view. That one should have been better located. Overall, I am glad to have the protection.

The tech was amazing and very knowledgeable of the equipment. He left me feeling like an expert.

Geek squad , on time, and very professional, great installation

Carlos and his co-worker did an excellent job of solving my problem. They listened to what I needed and promptly fixed the issue. Congenial, friendly, professional, and quick. Also, on time! Good job guys!

Camera tech person cleared up several issues we were having with our newly purchased Arlo camera system. We have 2 issues left but are meeting with the Geek Squad to assist since the tech was unable to fix.

I am very happy with the product and will recommend to my friends

We are enjoying our installed cameras. Great pictures...

Very professional and knowledgeable with installation.

No follow through from sales consultant. We call, text and voicemail for some concerns but never return call after the purchase.

Finally have a much needed security system for my home. Brian worked around my busy schedule, and left me satisfied and happy. I’d recommend geek squad to those wanting a dependable camera system installed by those who know and care about what they’re doing..

Was very efficient, helpful and answered all my questions.

The Geek Squad person Cody did an excellent job of explaining why a Furbo could not work where we live. Wish we had known that before we purchased it. He explained why no other devices for security would work because of where we live.

Arlo has made my life a whole lot easier!! Thanks Best Buy

the battery went dead in 2 days not too sure if this is what we wanted the geek squad only put one screw in it so it was almost falling off

The agent installed the camera and took his time to make sure our phone apps were up and running. He was very knowledgeable and explained every thing he did. Great job

I haven't recieved these caeras yet to install how do I install them

The original appointment was to be from 1:00 to 5:00 on a Wednesday. The tech showed up at 10:00 without calling me and the Administrator told him that paperwork was not ready and he needed to leave. I was in the process of doing the paperwork prior to 1:00. The install location was in my daughter's room in a nursing home. As such I had to jiggle things to rebook the appt. for Friday of that week, one day before I returned to Milwaukee. I already had the camera installed and working. What I wanted from the tech was guidance on only using the settings I needed. He did that.