Customer Ratings & Reviews

The agents were so professional and knowledgeable and kind but unfortunately they couldn’t install the cameras because I don’t have any plugs to connect them. So I have to call an electrician first. Sadly they weren’t able to install them

Perfect view & Sound. Great clear video at night. Clear Video & Sound at day light.

The gentleman who came out was very professional and had a lot of knowledge about the Arlo Security System. As he installed my system, I was asking questions. Throughout the process and he did not hesitate to answer any of my questions. When he had finished, he showed me the setup on my phone and still continued to answer my questions. Great job Geek Squad and great customer service from this gentleman

The installer was absolutely the best and he explained everything to me as he was installing. One of the cameras batteries went out after two weeks and two days. That really upset me because obviously the batteries that came with the unit was defective.

The agent installed 3 cameras. He was efficient and fast. He explained every step of the way about using the cameras

Ronald, the technician that installed the 2 devices was on time, very professional, completed the job in a timely manner and represented the company well.

The techs was very helpful and courteous and was on time I was very impressed by their promptness and they did what I wanted.

Agent mounted 2 Blink outdoor wireless cameras for me, set the app up on my phone and showed me how to use the phone app as well as my Alexa show to view the areas. He was quick and very knowledgeable. Great job!!

The Geek Squad agents mounted our new Blink security cameras quickly. They installed them in strategic places and left no damage or mess. Highly recommend the Geek Squad.

Arlo is a great product. Camara's had great pictures and very easy to set up on my phone and learned through geek squad a lot. Arlo at the time I just wasn't happy with the introductory offer. It took forever to get a refund. But service was good.

The Geek Squad arrived as scheduled, were very kind and professional and installed the equipment in the best possible locations and sun exposure according to my desired locations. Very happy!

The Geek squad installed camera. The two men were extremely professional. They did a excellent job.

The tech from Geek Squad installed the Ario camera perfectly and explained how to download the app; he did not leave until we actually used the app to make sure he "got it right". Great service!!!

Arlo Sercurity Great Outside Installer Sent by Best buys . A serious problem. made a mess of things ( Email address, etc) Location of one of camera. It has taken me a month to fix some things. Geek Squard & Arlo Support are Great.

The agent installed the cameras well. The install included solar panels to recharge the cameras. I have to change the location of the solar panels as they were not picking up the sun despite the installer's prediction. They were not charging the cameras at all. I tried contacting the agent and his manager without success.

Mounting was OK and getting the camera on the iPhone was done but was not adequately (or slowly) explained to us. We more or less got a done deal. In particular, we did not understand that we needed to charge the battery for 4 hours! He told us but did not demonstrate how to remove and replace the battery. We still do not know, but suspect that 2 batteries can be put into the camera.

He was great took his time and saved me money.he was very respectful

The Best Buy Geek Squad did a excellent job installing my Ring Doorbell and eight Ring Spotlight Cameras. They took their time security the wiring for the cameras and made sure they were recording the areas I wanted.

The agents mounted my cameras efficiently and quickly. They were very professional, and answered any questions or concerns. I definitely recommend geek squad!

The agent did everything very well!!! Great job!!!