Customer Ratings & Reviews

What a great value for the price. The Geek Squad installers were timely, polite, professional, and even set up UTube TV on all the TVS they installed for me. Enjoyed the overall experience.

The agent installed the camera and took his time to make sure our phone apps were up and running. He was very knowledgeable and explained every thing he did. Great job

The worst service ever. Technicians didn't know how to install the cameras. Told me that my phone doesn't work. I explained arlo Technicians wanted to talk with him but it never happened. Had Technicians come to my house four times with negative results. They set up my account my email address and phone set up to my son's email, so I was paying money for an account that didn't exist. The 3rd Technicians called me at 4pm saying they were on their way but no show and i called the Technicians phone four times but he didn't answer. I went to best buy around 7pm only to find that the Technicians put in their report that they were at my house and finished the job. I complained again and was told that best buy was going to send level 2 Technicians to finish the job only to find they sent the original Technicians that messed up the first time. I called arlo and had the Technicians walk me through setting up my cameras. Extremely disappointed in best buy

I opted for geek squad to install my stick up cameras and solar panels as opposed to a 3rd party contractor. The geek squad agents did a great job camouflaging the camera/solar panels. They were friendly and patient!

The service of the installers have been great up to now. But when you have to deal with the store and scheduling it's really not worth the hassle and the wait.

I contacted Geek Squad several times. They were very patient and answered all my questions. I could not get it installed because my wifi is not strong enough. I have to upgrade the wifi first.

Awesome experience, the installer was very knowledgeable and helpful. Product is awesome as well! Thanks.

most thing I like about them how they take daytime programming and showing you how it's a incident make a situation alpha and then for you to sit and try to figure it out why you there and they'll make sure that you understand how the product work kudos to geek squad

Great Service! The technician was very polite and professional. Thank you

Had to go thru multiple installers before one came to complete the work. He followed my suggestions. The other installers "knew" better" but were unable to complete the job. Works great now...sometimes the customer does understand the predictions. This small project took 3 visits to speak to a competent manager which delayed the completion of this small project by over a month.

They did a great job. I would recommend them for any kind of job. They cut down from 6 wires to two. I have never had anything in my life that works every time. I wish I had used geek squad take care of all my installation needs.

I have used the Geek Squad several times. Each time professionals show up, pre-announced, on time and ready to complete the job. This is a great value in my opinion!

The Geek Squad that came to our home to install the security cameras we bought at Best Buy was very friendly and very helpful. Very much appreciated all their help and how they took the time we needed to answer our questions.

The Geek Squad installer was friendly & knowledgeable on the items I purchased at Best Buy. He answered my questions and explained, with thoroughness, how they worked. I highly recommend them.

The Geek surveyed the areas to install the cameras and where to place the internet boosters. Work was completed in a timely fashion and there was no muss or mess in any area.I have used Geek Squad for all electronics for many years and would not call anyone else.

Geek squad was more than helpful. They set up the ring cameras and also helped me set up the web rounter, explaining everything as they went. I certainly would recommend using the Geek Squad!

The agents repaired a difficult complex Nest Camera/Thermostat wifi connect issue. It is a complex process if you lose connection with your Google account. The Geek Squad Team came through in spectacular fashion reconnecting my Nest system.

Arrived on-time and completed the work in a timely manner

Travis and Brad were super helpful in replacing/installing my Ring camera which stopped working. They were very professional and courteous in answering my many questions. I greatly appreciated their exellent customer service.

Camera system online and did excellent advice. Was able to get excess to all cameras and door bell