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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,378 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed Wi-Fi/camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell checked my proposed setup and found my wi-fi extender would not reach the camera. He installed EERO MESH and camera and it works great. Mitchell did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team installed my Ring equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians went above and beyond in determining best placement of sensors, etc. and then setting up my Ring equipment. They also helped me fine tune my Epson printer! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell & camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar & Raul were very professional and knowledgeable installing our Ring doorbell and camera at our front door. I would recommend them together or individually and request them specifically for any further Geek Squad needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the installers very nice and professional, knowledgeable in the work they do. Sidney place the cameras in the spot where I first wanted them, which the home advisor said it would be impossible because of internet signal, not true. The cameras works great and has a strong signal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of the camera fell off when he was here. He put it back up but it fell off again and I don't like this for appearance sake. I think the appearance of two geek squad trucks was the most helpful of every thing. The neighbors guilty of vandalizing my home were thankfully home that day and are thus aware of the camera. Their knowledge was superb and they were open to questions but they too assumed I would know everything. Their needs to be more education provided with these tech devices. I am very thankful that he determined doorbell wouldn't work and thus didn't install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to set up and work good when they are set up correctly. Wireless Cameras work good and catch all motion in the home when placed in the right places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled technician installed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd technician did a great job. He reinstalled and rewired the security cameras that were wrongly installed by the 1st technician. Kenneth placed the hubs correctly and reinstalled the 2nd camera to face the right angle. He did everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a life saver. The Geek Squad came to our rescue. They installed outdoor flood light/camera, Blink doorbell and indoor mini camera. They were courteous and efficient. We are so happy to have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and the geek squad was awesome... they always are so professional and answers all my questions.. thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a Ring wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Ring wireless camera in the backyard as I face an open field. It’s very secure and even warns people that they’re getting recorded if they get too close. It records everything! I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were top notch. the area I was located was remote and yet they went beyond the call. Very courteous and worked to assist us in many ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flood light with camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple issues still being resolved helpful staff and some not so knowledgeable other going the extra mile to correct issues thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad corrected problem of security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew really knew he's stuff. Have a great employee with great customer service & great knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-One job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did an outstanding job....all worked well until I changed password for my internet....couldn't get ARLO to update the same. So basically, cameras are useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAVE K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME AND DID A GOOD JOD INSTALLING CAMERAS AND EVEN SUGGUSETED SOME SOLOER CHARGING SYSTEM THAT THAT WENT TO STORE AND BRUOUGTH BACK AND INSTALLED FOR US GREAT JOB WELL DONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing and very knowledgeable of the equipment. He left me feeling like an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edward was on time and called to keep us informed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward was professional and very helpful made sure all the equipment he installed was working and we were satisfied before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome from in-store to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our excellent rating is due, first, to the top customer service received from Jake in the store, and then from the great install work led by Ben.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was so helpful with installation, setup, explained management of system. Very resourceful , knowledgeable and patient. Very pleasant. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Outdoor Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth the money. They have the know how and the tools to install efficiently. Even if you know what to do, Geek Squad makes it easy. No stress or frustration

    I would recommend this to a friend