Customer Ratings & Reviews

The tech was amazing and very knowledgeable of the equipment. He left me feeling like an expert.

The Geek Squad that came to our home to install the security cameras we bought at Best Buy was very friendly and very helpful. Very much appreciated all their help and how they took the time we needed to answer our questions.

Great job installing an outside wireless Ring security camera

The technicians went above and beyond in determining best placement of sensors, etc. and then setting up my Ring equipment. They also helped me fine tune my Epson printer! Thank you.

I paid a fee for my Arlo camera reinstall due to the camera being down 80% of the time. I had also purchased a solar panel with this camera. The technician came out and changed the battery and stated this should take care of the issue. Again, I informed him that I believe the camera was originally installed where there wasn’t proper sunlight for the solar panel. I have said all of that to say I paid a fee and my camera still isn’t charging or working properly.

They work great and the geek squad was awesome... they always are so professional and answers all my questions.. thank you so much

Multiple issues still being resolved helpful staff and some not so knowledgeable other going the extra mile to correct issues thank you

Travis and Brad were super helpful in replacing/installing my Ring camera which stopped working. They were very professional and courteous in answering my many questions. I greatly appreciated their exellent customer service.

The technician was 4 hours late with no notification. Once he got here he installed the mounted cameras with some thought. The “plug & play” cameras that didn’t have to be mounted he just found the easiest spot to plug. I had to move both cameras & later had my son, who lives out of state, mount them for me so they didn’t get blocked or knocked off of the counter.

The agents repaired a difficult complex Nest Camera/Thermostat wifi connect issue. It is a complex process if you lose connection with your Google account. The Geek Squad Team came through in spectacular fashion reconnecting my Nest system.

The Geek surveyed the areas to install the cameras and where to place the internet boosters. Work was completed in a timely fashion and there was no muss or mess in any area.I have used Geek Squad for all electronics for many years and would not call anyone else.

Andrew really knew he's stuff. Have a great employee with great customer service & great knowledge

They were top notch. the area I was located was remote and yet they went beyond the call. Very courteous and worked to assist us in many ways.

Omar & Raul were very professional and knowledgeable installing our Ring doorbell and camera at our front door. I would recommend them together or individually and request them specifically for any further Geek Squad needs.

Edward was professional and very helpful made sure all the equipment he installed was working and we were satisfied before he left.

The men did an outstanding job....all worked well until I changed password for my internet....couldn't get ARLO to update the same. So basically, cameras are useless.

The original appointment was to be from 1:00 to 5:00 on a Wednesday. The tech showed up at 10:00 without calling me and the Administrator told him that paperwork was not ready and he needed to leave. I was in the process of doing the paperwork prior to 1:00. The install location was in my daughter's room in a nursing home. As such I had to jiggle things to rebook the appt. for Friday of that week, one day before I returned to Milwaukee. I already had the camera installed and working. What I wanted from the tech was guidance on only using the settings I needed. He did that.

Our excellent rating is due, first, to the top customer service received from Jake in the store, and then from the great install work led by Ben.

What a life saver. The Geek Squad came to our rescue. They installed outdoor flood light/camera, Blink doorbell and indoor mini camera. They were courteous and efficient. We are so happy to have this service.

Tech was so helpful with installation, setup, explained management of system. Very resourceful , knowledgeable and patient. Very pleasant. Thank you