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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,304 reviews
  • Rated 4 out of 5 stars

    Blink Camera Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and very helpful. Wish they had better explained how the Blink App works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Brad were super helpful in replacing/installing my Ring camera which stopped working. They were very professional and courteous in answering my many questions. I greatly appreciated their exellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    set up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech came and set p cameras and showed how to use them

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Charged for service not performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charged for installation that was never made. The Geek Squad was supposed to return the battery operated Cameras back to the store. Have been charged for the returned cameras and installation that never took place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my device and explained how it all works and hooked up my system to all of the devices I asked for. He was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake did a great job of installing our cameras - so patient and calm and confident. We really appreciated him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell & camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar & Raul were very professional and knowledgeable installing our Ring doorbell and camera at our front door. I would recommend them together or individually and request them specifically for any further Geek Squad needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUED INESTAL WI FI CAMERA FOR ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT DOWN LOAD ALL THE CAMERA ON MY PHONE HE DID GOOD JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a life saver. The Geek Squad came to our rescue. They installed outdoor flood light/camera, Blink doorbell and indoor mini camera. They were courteous and efficient. We are so happy to have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SLO Geek Squad Spectacular Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents repaired a difficult complex Nest Camera/Thermostat wifi connect issue. It is a complex process if you lose connection with your Google account. The Geek Squad Team came through in spectacular fashion reconnecting my Nest system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a Ring wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Ring wireless camera in the backyard as I face an open field. It’s very secure and even warns people that they’re getting recorded if they get too close. It records everything! I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explaining about all equipments they took thetime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most thing I like about them how they take daytime programming and showing you how it's a incident make a situation alpha and then for you to sit and try to figure it out why you there and they'll make sure that you understand how the product work kudos to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was friendly and fast with the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera system and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing system, would use them again,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and did an amazing job and was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has helped me set up & keep many items running right for many years. They have always been very knowledgeable, friendly, and above the top of customer service. The Geek Squad is why I shop at Best Buy so much over the years. Cost maybe a bit higher than other stores but I'd rather pay more & get their great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and hopefully quality. Its a I don’t think the system can upgrade to more than 8 cameras but if 8 is what you need then this is a good system connected with wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera and Solar Battery Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly installed my ring cameras with solar battery charger. Completed the setup and explained how to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity and range of this camera at our garage. The fact that it announces that you are being recorded is awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service team was very time efficient and very professional

    I would recommend this to a friend