Customer Ratings & Reviews

Friendly but not professional did the bare minimum to install did not install cameras where they were instructed

excellent service! I can see everything from every angle with their professional installation

The Geek Squad installed and explained our device expertly. Very good job!

Best Buy is simply the best when it comes to tv installs! The agents were knowledgeable and friendly. The installs are even better when you have TotalTech!

The rep was punctual and courteous Explain everything WAS THE BEST THX

This was not an install. It was conecting my new phone to them.

Blake did a great job of installing our cameras - so patient and calm and confident. We really appreciated him!

Love the clarity and range of this camera at our garage. The fact that it announces that you are being recorded is awesome!!!

Very nice guy who had never hooked up an Arlo. Between us we figured it out and I would not have without him. Expected someone who had been trained on the Arlo. Therefore no teaching was available for me.

Quickly installed my ring cameras with solar battery charger. Completed the setup and explained how to use the system.

The geek squad did a great job putting up my cameras around my home for me. Not all in the exact places that I asked but still have them all mounted

Ed Glowa was very courteous, professional, punctual and very efficient with his time. Would highly recommend his service.

These guys were awesome. They set up the system. Showed us how to use it. I highly recommend the set up with this team. I would never have gotten it right. Thank You!

Helped me purchase thus updating my computers;two. Have extended with two appointments on 2nd and ninth. I was st least 10 Generation behind

He was very knowledgeable and gave us great service.

The technicians had trouble putting up the cameras and took more than two hours. They left one of my front cameras out there exposed to the weather, it makes my house look bad, and when I called them to come to fix it the technician said that it's the camera. I looked at the one on the back and it can be maneuvered. I paid over $400 dollars to get them installed and I regret paying so much for this service. The pictures show how the cameras can be changed in angle.

Tried to set it correctly. But the hardware needs looking at. Will take it into the store. Had many help us from Best Buy. Used online help and when that did not work, had agents come to the house. Computer needs to be taken into the store.

Gets the job done. Good quality but not the best. Motion sensor is very good. Install was quick and easy, the guys even did me a solid and rescheduled when I didn’t have internet set up yet.

Geek squad did a good job installing all the cameras but I’m not happy with the RING cameras they are too dependent with the internet; missed recordings, huge gaps and yearly subscriptions…

The installer (subcontractor of Best Buy) did an excellent job, advising me on the number of cameras and their location. Very happy with him.