Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,378 reviews
  • Rated 4 out of 5 stars

    They were good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service/product .........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. Cameras are now working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JAMES NEWTON

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative connected my cameras to my computer and I was very satsisifed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring products installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Ring key door device along with 3 spotlight cameras and 3 solar panels. He provided excellent service. He went above and beyond to answer any questions I had. Also hands on experience on how to use devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can always rely on The Geek Squad staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had numerous Geek Squad technicians performing services in our home. Installation of our home theater which is included the TV, stereo system, and all necessary components. They have worked on multiple computers and have never ever ever let us down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was great . Puntcual, curteous and very knowlegable. Everything was great. Thank u .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I really love that. My installs are free with my Best Buy yearly warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen went above and beyond to help get me set up. We had the incorrect cameras and fortunately our Geek squad team had them readily available to install for us! Very great to work with and had a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has helped me by helping me update!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me purchase thus updating my computers;two. Have extended with two appointments on 2nd and ninth. I was st least 10 Generation behind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed it couldn’t have been any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service by truly thoughtful, albeit smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick, thoughtful, courteous. He carried in wonderful equipment and enhanced with subdued suggestions. The quality of equipment far, far exceeds what's otherwise available i this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond to make sure I have a better understanding of my home security installation. Just one service will pay for the year-round total tech cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my solar panels

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician checked my Ring Cameras to ensure they worked and hung the solar panels as requested. He also helped with placing my EEROs to get the best wi-fi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity and range of this camera at our garage. The fact that it announces that you are being recorded is awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guy!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy was awesome he made sure the cameras were exactly where I wanted them and angled exactly were I WANTED he was kind and very helpful answered all my questions and explained everything to me, excellent service with a smile!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not able to use the service because we want to place the camera above 10” and they only can install up to 10”. But the guy was very friendly and tell us not to worry they will refund us the money. The customer relation was excellent. I’m very happy with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes he was exceptional...I'm buying 3 more camera's and I'm requesting him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great outside installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer (subcontractor of Best Buy) did an excellent job, advising me on the number of cameras and their location. Very happy with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake did a great job of installing our cameras - so patient and calm and confident. We really appreciated him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our stick up back camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Gentlemen were professional and informative and answered all our questions before leaving!

    I would recommend this to a friend