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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,304 reviews
  • Rated 4 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up all my devices, ring cameras, alexa. Arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solar panels Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation went well the technician was able to install the solar panels and gave instructions how to use them and make adjustments if. needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knew exactly what they were doing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy customer service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Good quality but not the best. Motion sensor is very good. Install was quick and easy, the guys even did me a solid and rescheduled when I didn’t have internet set up yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job installing all the cameras but I’m not happy with the RING cameras they are too dependent with the internet; missed recordings, huge gaps and yearly subscriptions…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my rings and came back three times because of spectrum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond and Damon did an excellent job. Bi highly recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond to make sure I have a better understanding of my home security installation. Just one service will pay for the year-round total tech cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wired Camera Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians had trouble putting up the cameras and took more than two hours. They left one of my front cameras out there exposed to the weather, it makes my house look bad, and when I called them to come to fix it the technician said that it's the camera. I looked at the one on the back and it can be maneuvered. I paid over $400 dollars to get them installed and I regret paying so much for this service. The pictures show how the cameras can be changed in angle.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ring camera set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did not screw in every screw its a lil disappointing to fund this out sfter the fact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my solar panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician checked my Ring Cameras to ensure they worked and hung the solar panels as requested. He also helped with placing my EEROs to get the best wi-fi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Arlo Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job putting up my cameras around my home for me. Not all in the exact places that I asked but still have them all mounted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mission accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guy who had never hooked up an Arlo. Between us we figured it out and I would not have without him. Expected someone who had been trained on the Arlo. Therefore no teaching was available for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elijah did a wonderful job installing camera, thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and answered questions. Knowledgeable of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazingly fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo was polite and showed me how to operate the camera as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did your best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to set it correctly. But the hardware needs looking at. Will take it into the store. Had many help us from Best Buy. Used online help and when that did not work, had agents come to the house. Computer needs to be taken into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a great job of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and Kenneth from Best buy did a terrific job installing my three Eufy security cameras. They did a quick charge, set up the three outdoor cameras in the places that I had specified set up the app perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed ring cameras and set up on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were wonderful installing the camara again excellent agents

    I would recommend this to a friend