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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,377 reviews
  • Rated 5 out of 5 stars

    total tech solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent install my 3 cameras quickly and walked me through downloading the app and making sure that I had a strong wireless connection and also show me how to set up my activity zones on my cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Blink Camera in a Jif

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived and connected our Blink camera in quicker than I could have done myself. After installing the app on our mobile devices, they showed us how to use/connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no picture. Of the repair man.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I really wanted to let greek squd put them up for me. Dont know if I can do it myself?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smile for the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for security reasons. Since installing the cameras it’s been easier sleeping without worrying about others causing problems with your property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with working on my computer. He is very smart! I am computer challenged! I already have and will continue to recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super amazed with all the new update BestBuy have lots of benefits with the membership that they offer best time to be a BEST BUY MEMBER HIGHLY RECOMMENDED THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and showed us the best places to place the new cameras. After installing the cameras he helped us set up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience of Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was polite, professional, respectful and knowledgeable. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my camera system my ring doorbell and all the social equipment I went with it. They were very professional worked hard and get it installed. Great job geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave took time to explain the workings of our security system, and positioned our router and base stations in our house for optimal efficiency. Great guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up all my devices, ring cameras, alexa. Arrived on time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Expectations May Have Been Unrealistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have installed the cameras myself. It wasn't very difficult, but I spent a lot for the hardware installation. I was hoping to learn more about the software. I had prepared a list of questions for review. The installers really didn't know much about the software and mis-guided me on some issues. Both of them were very pleasant to work with and I'm sure they did the job to the best of their ability. Maybe I was expecting too much?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent installed my arlo2 motion security system on September 3rd 19 but still, I am receiving messages through my smartphone that side camera fails charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and helpful. He explained everything so thoroughly. He made learning the camera system so easy because of his knowledge and patience. Hats off to Don. I’m so glad it’s you that was sent For my installation. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and gave us great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on RING cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominic was prompt, knowledgeable, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a diy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one I could of done myself all I needed to do was charge the battery put in the corner of the garage and done the only reason i had the geek squad do this is that I never did this before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to the house were fantastic. Called when they were on their way and were respectful and extremely helpful. Installed my products and social distanced with masks the entire time. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Total Tech Member, the technition came out and installed my camera over my garage. Works fantastic and the light is bright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and answered questions. Knowledgeable of the product

    I would recommend this to a friend