Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,304 reviews
  • Rated 5 out of 5 stars

    Geek Squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were better than the third party that came the first time to install the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Challenged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with working on my computer. He is very smart! I am computer challenged! I already have and will continue to recommend them to others.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Clarity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras do some lagging. Should hv option of zooming. A lot of times the camera doesent pick up motion at your door til there walking away

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast & Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy scheduling, friendly service and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Blink Camera in a Jif

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived and connected our Blink camera in quicker than I could have done myself. After installing the app on our mobile devices, they showed us how to use/connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exterior camera installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service !! ……..,,,,,,,,,,,,,,,….,,,………….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To much information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got several bits of different advise from the three installers that came out. It confused me and delayed the overall installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless tech job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent installment of our home security cam system. They made sure by double checking app and Echo connection until all work smoothly. Always a trust worthy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my problem!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trei my installer came out several times to take care of my issue thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can always rely on The Geek Squad staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had numerous Geek Squad technicians performing services in our home. Installation of our home theater which is included the TV, stereo system, and all necessary components. They have worked on multiple computers and have never ever ever let us down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! These guys knew what they were doing. Very friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guy!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy was awesome he made sure the cameras were exactly where I wanted them and angled exactly were I WANTED he was kind and very helpful answered all my questions and explained everything to me, excellent service with a smile!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They r a great bunch of people that show that they care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the Geek Squad Technician that came out to install my products. He was very knowledgeable and even recommended the new Router that I bought which has been a great decision for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fraud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars I would, they came out and said they could not connect my existing camera system, then left and charged me for an install. I called to dispute and was told they would contact me and it never happened. Do not use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    total tech solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent install my 3 cameras quickly and walked me through downloading the app and making sure that I had a strong wireless connection and also show me how to set up my activity zones on my cameras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed security camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was installed as I requested. It works pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling very safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras the guys came and installed everything for me I feel very safe in my home I highly recommend purchasing the blink system over the ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my camera system my ring doorbell and all the social equipment I went with it. They were very professional worked hard and get it installed. Great job geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RING STICK UP CAM WIRELESS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was installed correctly but then went off line and cannot be corrected until the installer can come out and get the code for the router

    I would recommend this to a friend