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Customer Ratings & Reviews

$299.99
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Customer reviews

Rating 4.6 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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100%would recommend to a friend

Customers are saying

Customers admire the e-bike's overall performance, highlighting its durability. They also appreciate its portability, finding it easy to store and transport. Additionally, the bike offers two speed modes and a smooth ride quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Took a while to put together but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The windhorse w3 is an interesting little beast. When it works, it works very well. I've had it for most of December, but it came with two left pedals, and when I was finally able to get a right one sent out-- The UPS driver delivered it to the wrong address, and it took another week from there for them to even send out the next one. I thought it was hopeless! I had given up riding it with both pedals and resigned myself to an okay scooter substitute. When the second pedal came, and I attached it, it was like the bike was breathed life into it and actually became a horse! It does a funny thing that if you push the pedals, it'll activate the motor and turn on without pushing the throttle as long as the key is turned on. I keep knocking into the pedals when I'm standing next to it and have to pull it back. As a bike, not impressive. As a electric scooter, it's alright. As an electric bike for less then a paycheck on a part time job? Absolutely phenomenal. I recommend the product, but not the customer service. If you need to contact them, you absolutely must go through the website you bought it from, and they are slow. Expect no more than one reply every other day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 5’6 247lbs and fit perfect. For the price it’s amazing. Can only speak about having it after a few days day but it exceeded my expectations. Rides great, seat is comfortable, and throttle works great. Little assembly needed. Also customer service was great as they helped send a new bike out since original was damaged during shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best E bike for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great electric bike I love it. Lots of fun. would highly recommend anyone to get this e-bike

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    W3 bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike is great but two flaws. The chain is of poor quality. Number two the battery does not last 40 miles in pedal mode. I tried to use it all of pedal mode and will not last only 15 maybe miles. Never the less I am 5ft 10 and weigh 240 and the bike moves like nothing for having a small motor.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Buy and get moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together, about a 15 minute set up. Bike is stable, light is bright. Best part it comes with 2 modes for speed. Great for my 10 year old and perfect for adults. Easy to store and to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Affordable Fun Transportation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this E Bike as a gift for my son that was looking for a easy way to get around the local area. This E Bike is great for easily getting around the local area without worrying about driving and parking a car. It is also a great affordable options who don't have a car. The product arrives in a large heavy box. Once we opened the box I happily discovered that the bike was almost entirely assembled unlike the "bike in box" of old. Assembly consisted of attaching the handlebars, basket, and petals. Total assembly time took me no longer than 15 minutes. The bike is well protected in a layer of protective wrap that is attached to the bike with plastic straps that need to be carefully cut off. The protective wrap did a great job of protecting the bike but cutting it off took me about 15 minutes. Once assembled and charged the bike is easy and fun to operate. Everything works as advertised and I am expecting him to enjoy years of fun and useful use. The range is great and allows one to get to local a local job or school easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and fast too. My daughter, who is college, really likes the bike.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and reliable but the pedals kinda get annoying it detaches when i put my foot on it and battery doesn't last long when throttling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Power Range Discrepancy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Nice and durable e bike. Easy to assembly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Bike!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bike! Easy to assemble and works great! Son loves it and is very comparable to much more expensive options

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Ride quality

    Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, ride smooth, battery lasts 4-5days. Affordable price, good ebike for my kid.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Windhorse E-Bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I love the speed and the smooth ride.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little Go-Pony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike was easy to set up. It is now my primary commuting vehicle to get to and from work (9 miles one way). It can't do the full trip on just the electric throttle alone, but can definitely handle it with pedal assist. I highly recommend, great value for an easy to use, straightforward e-bike!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Good quality. Good for use intended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bike as a Christmas gift for my nephew and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Start with this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter bike. Smooth ride. Decent acceleration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute Stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described, maybe cuter. Easy to ride and charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best E-bike for small storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and a lot more powerful than I originally thought! Needed something small but reliable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Windhorse w-3 Electric Bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but it came with the brakes not properly adjusted so it was rubbing on the tires. I also had to put the basket on myself.

    I would recommend this to a friend