Customer Ratings & Reviews

I have two other Withings products and both of them connected to my Wi-Fi and were easy to setup. This has not been the case with the thermometer. I have gone back and forth with Withings tech support and it is obvious they have no clue as to what the issue is and they just keep having me reseting my router, deleting and reinstalling the app. The app is a different app than the one the other products use so I suspect this is the issue but I'm convinced Withings will keep me jumping through hoops until they fix the app or I return the thermometer. If you have a lot of time to waste dealing with offshore tech support buy this otherwise don't waste your time or money

Bought this 6 months ago and it is not working anymore. Tried calling customer support but to no avail. They don't even honor the warranty on the device. Just a total waste of money!

Not your typical thermometer, is not bad but should be more easy to use and assigned different profiles.

This Thermometer is not very accurate. I took my temp 3 times in a row and got 3 different readings. This $100 Thermometer also broke after only about a year and a half of use. The button is not made very well in my opinion.

First off the from Withings will not allow you to add adition members which makes it uses for Families. It is always 1 to 2 degrees lower then your actual temperature. Whithings Support is non existance. Withings stopped updating the Thermo app 2 years ago.

something different to use. Does not give you a consistent reading, will be different each time. So I don't trust its accuracy

Not accurate but i do like the information being digitally uploaded. If it is not accurate, no point in having the device.

Stay away from anything Wirthings!!! This thing never really worked and honestly should’ve been returned. It consistently reads 2 to 3 deg less than it should. Just took my temp and it says I’m 96.7 degrees. It also gives different results every time you use it. I also bought a Withings scale and blood pressure monitor and both don’t work.

This thing has not been updated in years, and it requires its own very dated app. Does not connect through the HealthMate app. Most importantly, the device will not connect to a modern router that uses a single SSID and band switching. If you own a Nest WiFi or any other router that doesn't give you full control over SSIDs and radios, this will not connect. Bluetooth only.

The readings are super in accurate my baby had a fever and it would bounce from 99 to 102 could never get an accurate reading. My Braun in ear thermometer is always accurate and it’s 3 years old.

I purchased this for my child who has a medical condition that we need to monitor their temperature. Sadly this always reads 95-97 degrees for people in our house who are not sick and i have never gotten a correct temp when someone was running a fever.

It took me an hour to connect it to my WiFi .. keeps asking again and again about the password and which network.. then ALL THE READINGS are inaccurate my temp and ALL THE FAMILY MEMBERS are 95-96 !! That means we are all Hypothermic .. and when you repeat it again it gives either up or down a degree , a half degree !! Not recommending.. sorry

I'm a big fan of Withings. I've been using their scale for over a year and their BP monitor. They share the same app and update automatically. I can't say the same for the Thermo Smart. It is not accurate, clunky to use and does not share the same app.

Withings needs to go back to the drawing board on this one. Very low readings, 96s and 97s, got a 98 once. Had 101.2 fever, but Thermo recorded it at 97 7. Very disappointing. Would have returned, but because I became ill I missed the deadline to return.

This device goes through batteries every day. Support said that a few are lemons and they are sending me a new one. I will update this (if possible) if the new one works properly.

Can't use it with out app. Can't download app on my phone. So useless. Had to return it.

This product was a big disappointment. Repeated problems with installation and linking to the app. A new software update would not install. I feel I wasted my money.

This is expensive and not worth the money. Does not work. Bad readings - tried 4 times and is useless

Tested against Kinsa oral and the temperatures read weren’t the same. Additionally, this thermometer can’t be used without the app.

Really like this Smart Thermometer. Works as intended and is reliable as well.