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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.6 out of 5 stars with 362 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers recognize the MFC-L2820DW printer for its good print quality, excellent overall performance, and ease of use. Users appreciate the simple setup, versatile connectivity options, and suitable size for a home office. The printer's noise level was mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 362 reviews
  • Rated 5 out of 5 stars

    Great printer for home office

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Brother printer from Best Buy and it works great. Setup was very easy and the wireless connection is stable. The print quality is clear and fast for both documents and copies. It is a perfect printer for a small home office. I like that it also scans and copies, which saves time. Overall I am very satisfied with this purchase and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this printer. Setup was easy, printing quality is sharp, and it works smoothly with my phone and computer. No issues so far. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works perfect. Good quality printing. Perfect for my needs. I would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother is the way to go for a small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Very fast and easy to use. This is perfect for out small business, we probably make 10 copies and receive a dozen faxes daily. We went through several ink printers and a couple other brands of toner printers and they just dont last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerhouse with a small footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for my small business and non profit. Easy to set up with the wireless feature and does over 2500 pages per toner cartridge. I don't use color for much of anything and this thing works great copy scan fax printing you name it and this bad boy is up to the job .... powerhouse with a small footprint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer/value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was required to replace undependable Epson inkjet units. Simple to operate, good clean fast output and no issues. Would (will) buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Design and Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This black/grey printer looks great and was almost fully Plug’nPlay. I was anxious getting the WiFi capability to work but I got it up and running in no time. Brother Brand reputation sold me when researching replacements for my HP printer. Glad I chose this model and brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laser printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase, it was very easy to setup and use. It’s great for small home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is agrest printer, easily installed and paired with my laptop and phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it’s WIFI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second purchase of a brother printer; it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this printer for the price so far so good no problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy B/W Laser Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews in Consumer Reports before I made my purchase. They did say this printer is loud. Yes, indeed, it is LOUD. Fortunately, I am usually alone in my office, so it's not a huge problem, but it is disconcerting!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I’ve made in a long time it’s a big help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any other printer I had the HP and not satisfy so I went to look for other models and I saw this brother and now I’m in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Brothers Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my brothers printer because it’s clear and legible. It’s easy to setup and compatible with your phone. I can print anything right at my fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent little printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome. As long as you only need something in black and white and need something to scan quickly. This scans multiple pages at once. It was a bother setting up at first but I made it through. Get it for your home office. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer quick and fast great black print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bluetooth speaker is perfect for my work barn. The quality of sound is amazing, even at a low volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI USE IS EASY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of wifi conection between my laptops and desktops.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent printer at a good price!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the things that today is highly valued in some products is the ease of use and practicality offered in the tasks for which they were created. If we talk about printers, it is desirable that they not only have the function of printing, but also copying, scanning and, if possible, faxing. This Brother MFC L2820DW printer has these features and extra functions very useful and easy to use. In the box comes the printer (relatively compact in size), a black ink cartridge, a drum unit, quick start guide and safety documentation as well as offers. The printer comes in one piece, there is nothing to assemble, just remove the stickers from the packaging, install the cartridge with its drum and you can start with the configuration. The configuration can be carried out from the cell phone, the printer displays a QR code that when scanned allows the download of the Brother Mobile Connect app. In the app you must follow the steps to connect the device to the network and grant permissions. It is also possible to connect the printer to a PC via Ethernet or USB. Once the printer is configured and paper is loaded in the paper tray, you can start using it. Configuration and access to virtually all functions from the printer is done via the 2.7" touch screen which is easy to use and very responsive. Regarding prints and copies, the quality is very good, the copies are clear and the device prints fast. It is true that the printer is a little noisy but given the size and capacity I consider that it is normal. It scans quickly and the images are of good quality, clear and accurate. The scanned images can be sent to the cell phone or email without using the app, this can be done from the same printer but you will have to configure these functions previously. Similarly, printing can be done remotely even if the printer and the device from which it is printed are not on the same network, although it takes a few seconds to receive the information, it does it quite well. It is also possible to print remotely but using a password in case of sending confidential documents. Like many of the brother printers this printer allows you to print documents from the cloud, from Google Drive, Dropbox, Evernote, OneNote accounts. The printer has a paper tray with a capacity of 250 sheets and an automatic document feeder in the top part with a capacity of 50 sheets that makes it possible to copy or scan several documents at the same time. It can print on different types of special papers and envelopes as well. The included toner promises to last 700 pages, but includes a 4-month trial of the Refresh EZ subscription service, after which the subscription will be charged depending on the plan, which also depends on the average number of prints per month, making it possible to save up to 50%, as the monthly subscription can be much lower than the cost of new toner. In conclusion, considering that it is a printer that offers all these features and a little more and is at an affordable price, this Brother MFC-L2820DW printer is a great alternative, if you do not require color prints, for home office or simply if you want to have a good printer at home, a highly recommended printer.

    I would recommend this to a friend