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Customer reviews

Rating 4.8 out of 5 stars with 25 reviews

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Rating by feature

  • Capacity

    Rating 5.0 out of 5 stars

  • Dry Time

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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100%would recommend to a friend

Customers are saying

Customers often highlight the dryer's quiet operation and its impressive overall performance as standout features. Users are consistently satisfied with how effectively the unit dries their clothes and appreciate the generous capacity of the drum. Additionally, many find the control interface to be intuitive and easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    LG Smart Gas Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent LG Stacked Washer & Dryer Gas. Excellent Price and Rebate. Washes Clean with barely any sound. Dryer is Excellent, wrinkled drying.LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AI setting and the steam fresh. Most cycles don't run as long . Saving money

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level, Overall performance

    Rated 5 out of 5 stars

    efficient and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on purchasing this dryer but boy was I wrong.. It's efficient, quiet and dries clothes very well

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 9 year old [LG built] Kenmore with this dryer. I am very happy with my choice. The controls are easy to use. The dryer is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    One beautiful and slick unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now granted, we had our Kenmores for 12 years when it started having issues, so we reached out to Consumer Reports and investigated our options between several models, but I have to say that if the LG dryer is anything like the LG refrigerator and dishwasher we purchased in the spring, then we can't go wrong with our new washer and dryer by the same company. I have been running our loads for the past several days, and we are thrilled with the unit's size, the drum's capacity, and the slick front display dashboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet running and simple to operate, we really like the new technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product…I however didn’t like the fact that Best Buy wrote it up as a side by side when I clearly stated I wanted it stackable and left it to me to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, Impressed. Time Will Tell...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was reasonably priced, and features are good for the price. Dryer covers all the bases. Haven't tried the "AI" mode yet, but all the standard settings are there. The machine functions as expected, I just hope it ends up being a reliable machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer with AI feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the dryer works great. It has an AI feature that adjusts the drying time based on the weight and materials of the clothes. You can connect your dryer to your LG app and navigate it remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding dryer, it selects the appropriate time with smart ai for every round of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good product. So I have very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Can't handle large loads of its washer sibling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased replacement washer/dryers with the intent o, at the very least, increasing capacity in each. I think I succeeded there, but this dryer can't necessarily dry the larger loads the washer can handle - at least not within a reasonable time. If it matters to you, this drier looks kind of plain. I don't know, it just lacks some character of older models. Ours are in the basement so it doesn't really matter. I will say that after some experimentation, the 'AI' option does work very well. At this point, I just pick that by default. Nothing has come out over dried or damp. The lint trap is of a design I have not come across yet. It's more like a small basket which I would guess will capture lint better, but there's a few issues. I don't know how long it will last, due to having a plastic catch. The fine mesh seems to hang onto shorter dog hair. Regardless , you're going to want to clean this EVERY load. Maybe there's a way to do it, but I'd like to be able to set certain defaults, like Wrinkle Care. I never understood why this isn't on by default. The ThinQ app is...busy, but it's very nice to have a drier that tells me when it's done so I don't have to go down and check. I have not tried the steam function, though assuming it works like my previous LG (which had a reservoir to fill instead of inline), it is a nice feature to have. Make sure that if you plan on using this, that you purchase the required hardware (or the installers will try to charge you at the time).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance, Noise level

    Rated 5 out of 5 stars

    Great Dryer with Smart Features and Large Capacity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer for a little over a month now and it’s been great so far. The large 7.4 cu. ft. capacity easily handles big loads like towels, bedding, and bulky clothing without needing to split them up. Everything comes out evenly dry thanks to the AI Sensor Dry feature, which seems to do a good job adjusting the time automatically so clothes aren’t over-dried. The steam function is also really useful. I’ve used it a few times to refresh clothes and help reduce wrinkles, and it saves me from having to iron as much. The dryer runs pretty quietly and the controls are simple to use. I also like the smart features. Being able to check the cycle or get notifications through the app is convenient, especially if I’m in another part of the house. Overall, it feels well built, dries efficiently, and has a lot of helpful features. After a month of regular use, I’m very happy with it and would definitely recommend it to anyone looking for a large, reliable gas dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    New LG Stainlees Steel Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have exclusively used Samsung appliances in our house (kitchen, washer & dryers) for a long time but have had numerous quality problems and decided to go with LG. Besides all new LG kitchen appliances bought recently, we also just bought a LG washer and dryer. Speaking about the dryer only, it is the nicest looking and best performing dryer we have ever had. Very smooth running and extremely quiet plus an array of drying features to choose from.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    delays

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delayed delivery due to back order - verey frustrating to say the least

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, WiliamV. Thank you for reaching out about your LG Dryer (DLGX5801A) model. We understand the importance of receiving your appliance on time—especially when you’re planning around a new dryer for your home. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      If you’d like to get the most out of your unit once it arrives, one helpful step is to check the exhaust venting before installation. Making sure the duct is clear and not kinked helps the dryer run efficiently from day one. You can also explore setup and care guidance here: https://www.lg.com/us/support/product/lg-DLGX5801A.AGWEEUS. If you need further assistance with your LG product or want us to take a closer look once it’s delivered, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy LG

  • Pros mentioned:
    Drying performance, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great dryerby LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product dries clothes evenly and at a good pace much better than my last dryer definitely impressed with LG technology very efficient. Very quite just a great overall product. I will continue to stick with the LG brand.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great so far very quiet and dose not vibrate the floor like our old one

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    karely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good its the better product It dries my clothes well, but it's too sophisticated for my taste

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Naynay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and how good this machine is cleaning. Holes a lot of cloths at one time. It can also steam clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer/Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is everything it was promised to be! Aww

    I would recommend this to a friend