Customer Ratings & Reviews
- Model:
- WYZEC3
- SKU:
- 6474737
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the camera's image quality, ease of use, and night vision capabilities. Many also appreciate the affordability and effective motion detection features. However, some users reported concerns about the camera's reliability and occasional connectivity issues. A few also mentioned the lack of a battery and the need for a subscription for certain features as drawbacks.
This summary was generated by AI based on customer reviews.
Good security camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of bang for your buck. Wish Wyze continued with their free monitoring, but now they charge. Setup can be a bit of a pain, but eventually got it to work.
I would recommend this to a friendNot so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delay transmission on feed.No warning on phone unless you pay for service.Bought 2 kept 1 after going through programming and mounting .
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, thank you for your review! We have options available such as Cam Plus Lite with Name Your price as we want cloud recordings to be coupled with Person Detection to make them more useful. For more info, please check https://support.wyze.com/hc/en-us/articles/4415330946075. If you do not wish to use CPL, you may use a microSD card to record. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Thank you and have a great day!
Wyze V3 doesn't record even with cam plus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good camera to give as a gift Ask questions for support slow Followed instructions given Disconnect - Reconnect Checked and moved internet box Connection to Wi-Fi is great Purchased a light kit Purchased a cam plus card for recording with no 5 minute wait time Not good They waisted hours trying to make this work...listening to YouTube videos Will not record
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Quality Control needs @ Wyze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sorry that I cannot recommend this camera. I’ve bought three of these, and of the three, only 1 was able to be set up. The other two refused to read the QR code and I’m stuck in a loop of being “ready to connect” but never connecting. If only 1 of 3 are working, there are some serious quality control issues with Wyze…
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, thank you for your feedback on this matter and we are sorry to hear that you are having complications with the connectivity of your devices in the app. Please reach out to our Wizards team at (https://support.wyze.com/) so we further diagnose the issue and assist you with this matter. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Buy if you want to risk Micro SD chip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The App was not great to show the recorded video. It recorded first video then it did not after that. Did not like the slot for Micro SD chip. I ended up breaking up the chip while inserting. Need better direction for installing the chip or need to have USB flash drive to record the video.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, thank you for your feedback. We are always looking for ways to improve the device. If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help with any questions or concerns you may have.
Wise Wyze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Wyze, i bought one more. I can monitor deliveries and maintenance being done at home
I would recommend this to a friendowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.brought it i guess my intrnet wasnt good for it didnt work
No, I would not recommend this to a friendBad product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working after 4 months. I bought it in Thanksgiving and did not use it until February. It died in June. I already bout a year subscription.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello, we are sorry to hear about the connectivity trouble and would like to look into this. We would recommend moving the camera temporarily closer to your router to see if this fixes the issue you are experiencing. We would also recommend taking a look at this article for some further tips:
https://support.wyze.com/hc/en-us/articles/11825989661595
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Just Buying the Camera Doesn’t End the Transaction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you think this camera will work without a paid subscription, you’re as stupid as I was when I bought mine.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello, thank you for your review! We have options available such as Cam Plus Lite with Name Your price as we want cloud recordings to be coupled with Person Detection to make them more useful. For more info on how Cam Plus Lite works, please check this link (https://support.wyze.com/hc/en-us/articles/4415330946075). If you do not wish to use CPL, you may also use a microSD card to record. You can also reach out to us at (https://wyzelabs.zendesk.com/hc/en-us) if you have further questions or concerns. Thank you and have a great day!
RIP OFF
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feb 17, 2023...not 2 full months after purchase and 3 cables to test...the camera quit working..Funny how it dies shortly after return eligibility date lapses
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, thank you for your feedback on this matter. We are sorry to hear that you are having complications with your Wyze devices. Please reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further diagnose the issue and assist you with this matter. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Wyze v3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I expected a lot of settings to better help you get the most out of it
I would recommend this to a friendWaste of money and time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera app with money IT’S NOT FREE!!!!!!! Don’t waste your money . They only give 14 days free trial than you need to pay every month for service.now I just found out and can’t return. Waste of time and money
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, thank you for your review! We have options available such as Cam Plus Lite with Name Your price as we want cloud recordings to be coupled with Person Detection to make them more useful. For more info, please check https://support.wyze.com/hc/en-us/articles/4415330946075. If you do not wish to use CPL, you may use a microSD card to record.
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset after 3 months this camera stopped working Best Buy didn’t want to help since it’s past time I can return
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Thank you for your review. If you're up for it, could you please tell us more about why you gave our product 1 star? We take these seriously and would love to improve your experience. You can also reach out to our Wizards team (https://support.wyze.com/) so we may further assist you with any issues you may be having.
Not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera doesn't pick up all noises on movements and losses signal often.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, we are very sorry to hear you are running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Thank you for your feedback and have a great day!
TOO BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps going offline and freezes alot. Unable to identify motions
I would recommend this to a friendBrand response from Wyze Labs
Posted .Hello, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Good value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price and good value can I used in my country
I would recommend this to a friendDo not waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working after 4 days of use, error 90. I reset it and won't connect to network. I have been reading it's a firmware issue. Worse costumer service ever
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello! We are very sorry to hear your Wyze Camera is having error code 90. A common fix for error code 90 is to factory reset the affected devices. Set them up again in the app.We also recommend you to visit this article for further troubleshooting:
https://support.wyze.com/hc/en-us/articles/4408762295707
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes in handy to keep an eye when you’re not around
I would recommend this to a friendOutdoor Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DId not like it. Didn't realize it had to be wired
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Poor Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not connect to your Internet very well and and if they do they disconnect around 5 o’clock in the morning when you need them and so not very good buy and don’t buy if you need them to work
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!