Customer Ratings & Reviews
- Model:
- WYZEC3
- SKU:
- 6474737
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the camera's image quality, ease of use, and night vision capabilities. Many also appreciate the affordability and effective motion detection features. However, some users reported concerns about the camera's reliability and occasional connectivity issues. A few also mentioned the lack of a battery and the need for a subscription for certain features as drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Just ok.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a two pack. One of them is reliable. The other one never stays online. Wouldnt recommend.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Great for 24/7 recording
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As expected. It’s performing like I need and am very satisfied with the product
I would recommend this to a friendGreat cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and affordable. will buy more. Highly recommend.
I would recommend this to a friendcamera doesn't work all the time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It nice to have a camera but it sucks because it doesn't always pick up motion to record. I had someone dump a old chair in my yard on camera and it didn't record event. I dont like that theres no way to turn off volume on camera so wyze cam can always hear everything.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, we are very sorry to hear your Wyze Cam v3 is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Beware of firmware updates
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yesterday I updated the firmware on all my v3 cameras to 4.36.11.7071. If you’re an Alexa display device user to livestream from your cameras to Alexa don’t upgrade to this new firmware. Livestream to Alexa display devices doesn’t work with this firmware upgrade. I immediately contacted technical support for help. They are worthless. They won’t even admit there’s an issue with the new firmware and Alexa issues. My solution: took down all my v3 cameras and downgraded the firmware to the last version that worked with Alexa 4.36.11.4679. Everything works fine now! Beware of the firmware update! Technical support is worthless!
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello, we are sorry to hear about your experience with our team and would like to look into this. If you are up for it, could you please send us a message with your support ticket number so we may take a look and try to help?
Better cameras than this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything sets this off. Zone blocking doesn't work well. Need a subscription. Don't recommend.
No, I would not recommend this to a friendPlayback option no longer works with V3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these V3 cams and paid someone to set them up and put them up where I wanted them to be, hoping that they will be working like the other 2 I already had and then found out that the playback option no longer works on them. It still works on the other 2 old ones I have. Now they are out of the return policy and Wyze support doesn’t help. It seems like they’re trying to push customers buy the cloud service. Now I am planning on taking down all 5 of them and the doorbell cam as well and just go with one of the competitors like Eufy or something else.
No, I would not recommend this to a friendDoesn't stay connected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cams are absolutely NO GOOD for staying connected! They work for a short time at the beginning but then send an error code 90 that they aren't connected even though it shows a good signal. What good is it if you constantly have to manually reconnect
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello there, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://wyzelabs.zendesk.com/hc/en-us/articles/360052899811
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Wish they would go back to what they had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WAS great. They keep taking away features, despite constant updating. If you're an IT person, and don't mind a lot of change and attention to detail, then maybe okay.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, thank you for your feedback on this matter. We are always looking for ways to improve the Wyze app and our devices for our user’s daily use. If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help with any questions or concerns you may have. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Thank you and have a great day!
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Wyze products worked fine until one day they stopped working. Customer support was frustrating to deal with and they couldn't fix the problem and wouldn't replace the products. don't trust it.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, we are very sorry to hear about your experience with our team and would like to look into this. If you are up for it, could you please send us a message with your support ticket number so we may take a look and try to help?
Forger recording an event
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst camera ever. The recordings on 2 cameras on the micro chip stopped working and after unpluging, removing the card, pluging in, formatting the chip, etc, still no recordings. Their cameras are JUNK. Only reason I gave it a 1 star is because there is not a "zero" star
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, we are very sorry to hear this happened and would like to look into why your camera is not behaving properly. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. You may also send us an app log by going to Account > Wyze Support > Submit a Log. Thank you!
Worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this thing. Worst purchase ever. Impossible to connect to wi-fi, difficult to even scan QR Code. I had to return it and purchased a different camera.
No, I would not recommend this to a friendDon't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK ! Don't waste your money. Customer Service is terrible. Picture quality is only fair. Frequent upgrades required. Firmware updates often cause operational problems
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Frustrating junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good luck trying to activate these cameras. Your only option will be to scan a QR code from your phone or tablet. It's a highly flawed process and there's no way to tell if the camera is actually scanning or even close to successfully scanning the QR code. I tried many, many times and followed the directions to the letter. I also tried suggestions from the WYZE website if scanning doesn't work. All of it failed and wasted my time.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, thank you for your feedback on this matter and we are sorry to hear that you are having complications with setting up your devices in the app. Please reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further diagnose the issue and assist you with this matter. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!