Customer Ratings & Reviews
- Model:
- WYZEC4BK
- SKU:
- 6590024
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers value the Cam V4 2.5k QHD WiFi security camera for its excellent image quality, ease of use, and impressive color night vision. Users also appreciate the straightforward setup process and reliable WiFi connectivity, noting it outperforms competitors. Some customers have reported issues with SD card support. The camera is also considered a great value for its price.
This summary was generated by AI based on customer reviews.
Compact
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and compact. Only problem is you need subscriptions to have use its full capabilities
I would recommend this to a friendNice CAM!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cam at an affordable price. You can definitely trust its security.
I would recommend this to a friendWyze camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good resolution for both night and day. Speaker and mic also good
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monthly subscription is really cheap and the cam looks good and works great
I would recommend this to a friendGood security camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and works well. Good value for home security.
I would recommend this to a friendCamera out door n indoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good very nice for house and I would tell others about it
I would recommend this to a friendPerfecto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works greats!! Me & my wife use it for the baby room.
I would recommend this to a friendWyze is deceptive and cancels free trials on you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AVOID IT - Wyze requires a $3 monthly subscription to record videos (without an SD card) or to use any AI detection features like detecting people, etc. They offer a free 30 day trial - but in my case, they CANCELLED IT WITHIN DAYS with no explanation and will not renew it or refund my first $3 monthly payment. Totally bait and switch and false advertising IMO, I would go with another cam company for sure and will be returning this one!
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there, we are very sorry to hear you are running into this issue. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much information as possible so we may help determine what is causing this issue.
Security camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for home security and very easy set up.
I would recommend this to a friendJjjbkkbkk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jkcjñ lh lyñztxvifoityxuk. Ohuupvup iuvu uvooh jhgjgh
I would recommend this to a friendThank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing it help me and exceeded my expectation
I would recommend this to a friendDisappointing warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a v4 after using a couple of them for the past year. The new one lasted 2 months and then quit. Unfortunately, You need the original invoice, which was deleted due to a full inbox. In a world where BestBuy and Wyze certainly have all kinds of data on me, including my purchase of the cam, I need the invoice? It worked well while it worked- then quit.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there! We’re very sorry to hear your Wyze Cam v4 stopped working after just two months. We understand how frustrating it is to lose access to your invoice, especially when you know your purchase history is available through retailers and Wyze.
Here’s what we can do to help:
Warranty Coverage: Wyze Cam v4 comes with a 1-year warranty.
Invoice Requirement: For warranty claims, we typically require the original invoice to verify purchase date and eligibility.
Alternative Solutions:
If you purchased directly from Wyze, you can check your order status and download your invoice from your Wyze account.
Check order status
If you purchased from BestBuy or another retailer, you may be able to retrieve your invoice from their online account or customer service.
Support Options:
If you’re unable to locate your invoice, please reach out to our support team. We’ll do our best to assist you with your warranty claim and explore alternative ways to verify your purchase.
Returns & warranties (https://www.wyze.com/policies/refund-policy)
We’re here to help and want to make this process as smooth as possible for you. If you need further assistance, please let us know!
Decent but lacks effective resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best camera, but at $30-35 price , can’t expect a lot. Very easy to install & set up , however face recognition is fair to poor.
No, I would not recommend this to a friendWyze - Cam V4 2.5k QHD WiFi,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wyze - Cam V4 2.5k QHD WiFi, Indoor/Outdoor, Wired Security Camera with Color Night Vision - Black
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item works wonderfully weather proof too it’s amazing
I would recommend this to a friendgood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it a great camera but the app not very good, sorta glitchy to use
I would recommend this to a friendBe Wise, Get Wyze
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an early adopter of Wyze products and have no regrets. Glad they finally got around to allowing access to cams from the web (and not just the app).
I would recommend this to a friendWyze cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Newest addition to my Wyze cam fam. Works good so far. Loads up quicker than the OG that I replaced. Am able to review the SD recordings easier as well
I would recommend this to a friendWarranty disappointing- save your invoice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit after 2 months. Email invoice on email was deleted. Warranty is therefore useless. If you have a record that I bought it, why would I need to find the original invoice? Only to limit the customers who can get a replacement on warranty? I am not satisfied with the warranty.
No, I would not recommend this to a friendBrand response from Wyze Labs
Posted .Hi there! We sincerely apologize for the frustration and inconvenience you’ve experienced with your Wyze Cam v4 and the warranty process. We understand how disappointing it is when a device fails after such a short time, and needing an invoice when your purchase is already recorded can feel unnecessary. Your feedback is very important to us.
Warranty Coverage: Wyze Cam v4 comes with a 1-year warranty, and we strive to make the process as smooth as possible for our customers.
Invoice Requirement: The request for an invoice is intended to verify purchase details and ensure warranty eligibility. However, we recognize that this can be challenging if the invoice was deleted.
Customer Support: If you purchased directly from Wyze or an authorized retailer, we may be able to assist by locating your purchase record. Please reach out to our support team with any information you have (such as order number, email address used for purchase, or retailer details), and we’ll do our best to help resolve your issue.
We truly value your business and want to make this right. If you need further assistance, please contact our support team so we can look into your case and help you as much as possible. Thank you for sharing your concerns with us.
Wyze Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, excellent night video, easy to set up, but all the great features you really like are subscription-only, like event videos. smart detection,
No, I would not recommend this to a friend