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Customer reviews

Rating 4.6 out of 5 stars with 2308 reviews

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96%
would recommend
to a friend

Customers are saying

Customers recognize the Xbox One 500GB Gears of War: Ultimate Edition Bundle's impressive graphics and ease of use, frequently praising its performance and the inclusion of many features. Positive feedback also highlights the console's value for its price and the benefit of backward compatibility. However, some users express concern regarding the limited storage capacity and the lack of a headset in the bundle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,308 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really played it on it much, but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with two free games. Great gaming system...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game for Christmas gift. I don't play the games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this system-just switched from PlayStation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty in adding an additional controller.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great gaming system....but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves it, however it was supposed to come with gears of war but it would not unlock to download. The salesperson also did not mention that we needed a battery pack and charging station for the remote to keep from buying batteries constantly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but problematic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything needs an accout setup for it. Cant just plug in and play. Every game has a huge download before you can play. The controller's left button sticks. Game downloads fail...a lot. When it work....its great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good. Can't get it to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a plug and play however I still can't get it to work.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Bdozier82, For assistance with setting up your Xbox One system, please visit: http://support.xbox.com/en-GB/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't hook it up to play games... Did not know I needed Wifi t play games...... Waste of money , want to return the Xbox.... Very disappointed. .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its an ok system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like how you have to have it hooked up to the internet all of the time when you wanna play games or it will give you an error code.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Steaknugget02, For free tips and tutorials on using and playing games on your Xbox One console, please visit: http://support.xbox.com/en-US/browse/xbox-one . We hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Would not install initial update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After debating switching from a PS4 to an Xbox One for awhile in order to play online with my friends I finally purchased an Xbox One during the Summer sale. When I first hooked it up though it would not install the initial update and kept freezing around 78% and the system would not function without this update. I attempted to reset the console in every way possible and then contacted Microsoft support and they had me do an offline update that did not work as well and advised I return the console. Thumbs up to BestBuy customer service though as they gave me a full refund and I opted to purchase the Nvidia Shield Android TV while it was on sale and that has been a great purchase that has gave me my gaming fix while also being extremely fast using Netflix and similar applications.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is broken after a few weeks. It stays frozen since day one.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Eebaby115, Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Keeps me occupied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system.... keeps me occupied when I'm bored and I can watch my movies without having to purchase a separate dvd player

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    expensive toy that didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The x box 1 sent a error code right out of the box and we could not fix. Very upset

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello outlaw, Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    not a good bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bundle and another one with different game and I dont think this is a very good deal with the game included

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a little more simpler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to Nintendo products, finally getting a hang of it but xbox could be a little more simpler to use it u ask me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still isn't working correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezing up. Unable to download. Won't turn off. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello mrslettuce. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Xbox is fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great gaming system but the menu system seems clunky and there's glitches sometimes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Appears to over heat then stalls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats problem does not show when taken into the store

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Auri042015. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Good gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming system. It's a lot bigger than expected and graphics not as good as expected.

    No, I would not recommend this to a friend