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Customer reviews

Rating 4.7 out of 5 stars with 2163 reviews

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98%
would recommend
to a friend

Customers are saying

Customers highly value the Xbox One Rise of the Tomb Raider Bundle's impressive graphics and large storage capacity, frequently praising its performance and ease of use. Many appreciate the inclusion of an extra controller and find the bundle to be a great value for the price. A common complaint, however, is the lack of a headset included in the package. Overall, the positive feedback on the visuals, storage, and user-friendliness outweighs the negative comments regarding the missing accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,163 of 2,163 reviews
  • Rated 1 out of 5 stars

    Xbox is a a cheap console and has horrible service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an Xbox back in December for Christmas and loved it, sadly about a month and a half later it broke on us, the console would not turn on so we decided to send it i for repairs,the service was not bad and we got it back a month later to realize it was still broken but with a different problem. This is when we started to realize how horrible their support really was, all they did was play the blame game and we got handed off to several different people. finally they told us to send it in for a new one. They sent it back with a letter saying we had tampered with it and we would no longer be helped. Finally today after being on the phone for hours they have basically told us were screwed. If you are planning on purchasing a Xbox don't because we are not the first to find this problem, we have found multiple reviews that tell the exact same story which can only lead me to assume that they did this on purpose.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Slashhalo68. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Xbox is good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few months and network card stopped working

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello GBucholtz. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Great games awful hardware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have like 200 hours played in under 3 years,within 6 months the kinect broke down,(replaced for free) then 2 years later the dvd drive fails !!! i must have played 10 blurays total ! what a terrible piece of hardware,microsoft offered me to pay $150..,for replacement MEH!!!,in contrast my 7 year old sony playstation 3 works like a gem.....i am done with microsoft gaming station

    No, I would not recommend this to a friend