Customer Ratings & Reviews
- Model:
- NJP-00050
- SKU:
- 6375659
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Xbox One S All-Digital Edition's disc-free gaming, ease of use, and competitive price point. Many appreciate the ample storage and find the performance to be excellent. However, some customers miss the disc drive, and a few have reported issues with the controller. The smaller size, resulting from the lack of a disc drive, is a point of both praise and criticism.
This summary was generated by AI based on customer reviews.
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Xbox at Christmas time for my nephew who has absolutely nothing the Xbox was broke within a week we returned it and now the remote smells of smoke not sure if it's burning I've contacted Best Buy no response I've contacted Xbox no response what a Christmas for my poor nephew
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your new Xbox One S All-Digital Edition. Even though you mentioned that you'd contacted Xbox Support, if you still haven't heard from them we recommend trying again here: https://beta.support.xbox.com/help/hardware-network/warranty-service/register-your-product
Hope that helps,
Chuck
Xbox Customer Care
Not good..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had so many problems with this. And I accidentally bought this on Black Friday not knowing it was all digital. (But that was on me.) games crashes consistently. Not enough internal storage for a digital console. Sent it in to get it fixed and still hand problems.
No, I would not recommend this to a friendBroke terrible gaming system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke in less than a year do not buy. My son used it and the 1tb drive was full very quickly and not have a cd or blue ray drive really made it useless.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your son's Xbox One S All-Digital Edition console. Every new Xbox console comes with a one-year limited manufacturer's warranty so we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/
Hope that helps,
Chuck
Xbox Customer Care
Horrible fan noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was DOA and had a horrible fan noise out of the box. If you do purchase this product please buy it from a place with a good return policy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the fan on your Xbox One S All-Digital Edition console. If you haven't already exchanged it for a new one at Best Buy, we recommend reaching out to Xbox Support for assistance here: https://support.microsoft.com/en-us/devices
Hope that helps,
Chuck
Xbox Customer Care
Xbox wasn't what i expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it late store hold it then finally found it the game was damage because of the manager throwing it around the store.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your new Xbox One S All-Digital Edition was damaged. We recommend returning it to your local Best Buy for an exchange as soon as possible.
Hope that helps,
Chuck
Xbox Customer Care
Horrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing functioned correctly and the bugs were unreal. Got returned for one with a disc tray
No, I would not recommend this to a friend- Pros mentioned:Disc-free gaming
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this to play fortnite and i must say it has been good. Easy to switch from gaming to Netflix or hulu even disney for the kids. It lasted a really long time.
I would recommend this to a friend Don’t waste your time!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this model. It’s the slowest there is! Downloading games are a hassle.
No, I would not recommend this to a friendTrashbox
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Games wont load and this is a trashbox............
No, I would not recommend this to a friendPackage was shipped and was previously opened used
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return because item was previously opened and used.
No, I would not recommend this to a friend- Pros mentioned:Price
Affordable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best X box and all digital and in addition it was a very affordable price. I really liked !
I would recommend this to a friend Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the perfect Xbox for digital gaming I only buy my games digitally
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product just the content of the image, fast delivery
I would recommend this to a friend- Cons mentioned:Controller
Microsoft blows
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller constantly disconnects. Last Xbox did this too. Don’t waste your time with Xbox, just go to PlayStation or literally anything else. Servers are also super dead on xbox. Been an Xbox guy since I was like 7 but Microsoft knowingly sells products that don’t work. If I could give it 0 stars I would. Microsoft blows!
No, I would not recommend this to a friend - Pros mentioned:Price
Easy to use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The X-box is replacing my old xbox360 that was getting quite old. I wanted something cheaper than other consoles. Its great!
I would recommend this to a friend Pretty good price and for great console
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I broke my Xbox One and replaced it with this. It seems to be just as good and maybe a little but quieter that the one I had before.
I would recommend this to a friendXbox Store AMAZING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics and love that they came out with the TB
I would recommend this to a friend- Cons mentioned:Controller
Freezes constantly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the console for less than a year. When I play games that aren’t that graphically intensive it completely freezes and I cannot do anything but restart it. I have treated the console with the best possible care and don’t move it very often. This console is complete trash. Wait till a console that is meant for games to come out rather than buying this expensive dvr.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with freezing on your Xbox One S All-Digital Edition. Since it's still within its one-year manufacturer's warranty period, we recommend contacting Xbox Support for assistance here: https://support.microsoft.com/en-us/devices
Hope that helps,
Chuck
Xbox Customer Care
Buy the model which supports physical discs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason you'd want this particular model is if you prefer diskless. Otherwise, get the model that supports Blu Ray discs; would work great in a HT setup. The price difference is too slim.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for your thoughts on Xbox One S All-Digital Edition. As you say, this console is designed for gamers who prefer gaming and entertainment without physical discs. If you already have a Xbox game collection on disc, then we agree that you should invest in a standard Xbox One S or Xbox One X instead. For digital gaming, we hope you'll give this console another try.
Happy gaming,
Chuck
Xbox Customer Care
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one and it does not want to connect to Xbox live. If you want a thing to play games one don't get the Xbox one
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue connecting to Xbox Live. It's possible that the Xbox Live service was having technical issues when you tried. We recommend trying again and if you're still experiencing this problem, please try troubleshooting it with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
Hope that helps,
Chuck
Xbox Customer Care