Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
234-01249
SKU:
6415222
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 714 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Xbox One S 1TB Console Bundle's ease of use, impressive graphics, and overall performance. Many appreciate its compact size and ample storage capacity, finding it easy to set up and use. The affordable price point is also frequently praised. A minor drawback mentioned is the controller battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 714 reviews
  • Rated 2 out of 5 stars

    Missing One month trial of Xbox Game Pass

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived fine, however it didn't have the One month trial of Xbox Game Pass.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure Xbox is worth the problems. So much hype for so little use due to glitches.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that Xbox One S isn't meeting expectations. Our team at Xbox Support may be able to help. We recommend reaching out to them for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Disapointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got it it wouldn't work. I tried returning it and they didn't have any in stick. They said the money would be returned and o still havnt recieved anything back. Even walmart did a better job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Wont download. Last time I purchase Microsoft or anything from Best Buy. Now I have to find time to go get the piece of crap fixed. I’ll stick to Amazon and PlayStation from now on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Most expensive paper weight ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this for less than a year and it no longer works. We didn't even use it daily. This machine is garbage. Bought it in August. It stopped working the next July.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst game system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox s is not but trouble and I will never again buy anything from Microsoft until they fix those online issues and I were best buy please make sure people who this product can enjoy it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello David,

      We're sorry that your new Xbox One S hasn't met expectations. If you're still experiencing issues, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    The Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is GREAT l!!! Best Buy customer service is absolutely the most horrific experience I’ve ever had. I will go out of my way not to purchase something at Best Buy if I can do so!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT GOTTEN THE PRODUCT! Contacted support and the sent a replacement TO TWO WRONG ADDRESSES! Like how do you send in order with to parts to two separate places?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even last 30 days

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and 3 weeks later it wouldn't even turn on. I had to send to Microsoft to have fixed. So disappointing Best buy would have sold this as a new unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All Access

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The point of this Xbox was for my son to have access to the game pass for 24 months. It did not come preinstalled in the system as stated.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      HI there,

      We're sorry for any confusion in setting up your son's 24-month Xbox Game Pass Ultimate membership offered through the Xbox All Access program. To redeem, please go through the following steps:

      To redeem during initial setup:
      1. Turn on your Xbox console and follow the guided on-screen setup instructions.
      2. In the Account steps, sign in with the Microsoft account you want to use for Xbox Game Pass Ultimate membership.
      3. On the screen titled This Xbox comes with, choose Xbox All Access and select Claim it. Alternatively, you can choose Decide later and redeem the membership from Settings using your current Microsoft account or another Microsoft account.

      To redeem in Settings app:
      1. Make sure you’re signed in with the Microsoft account you want to use for Xbox Game Pass Ultimate membership.
      2. Press the Xbox guide button to open the guide.
      3. Select Settings > All settings > Account.
      4. In Account, select Included with this Xbox.
      5. Select Xbox All Access, then select Claim it.

      If you do not see an option to redeem your Xbox Game Pass Ultimate membership through initial setup and/or through the Settings app, contact Citizens One at www.service.citizensone.com. They’ll need to verify your Xbox All Access account and determine next steps.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    information stealer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nothing but an information gatherer. You can't do nothing but enter all your personal information . Horrible platform.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it very long and it's frozen up during game play twice don't we a long operational future for the device

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with your Xbox One S. Our team at Xbox Support may be able to help! We recommend reaching out to them for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Wheres my upgrade

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive paid this off and i still havent gotten my upgrade to the new generation console

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed unit after minimal use

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After minimal use over a six month period, it stopped working. I have to reach out to Bestbuy for a resolution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Console purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize that I could have bought an adapter to use it without a 4k television. I would not have returned it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really hard for to be program by my son I bought it on 10/14/20 for his birthday and he has not play it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely works 25% of the time and customer support is hours to get anything fixed it’s worse than dmv .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is slow and it takes forever to download a game I would rather buy the Xbox one X

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I think This not like Ps but my son playing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never play Xbox I am playing ps 4 some time my son playing I think is o k

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got my xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful on trac lost my package so I never got my xbox...sucks

    No, I would not recommend this to a friend