Customer Ratings & Reviews
- Model:
- 234-01089
- |
- SKU:
- 6369471
Customer reviews
Rating 4.8 out of 5 stars with 1146 reviews
(1,146 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Purchase to keep company during hard times!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted to buy an Xbox and during the pandemic, i decided to buy one and i am so glad I did! It has been sold out for quite sometime everywhere! Even with the only option of curbside pickup, Best Buy was the best and organized company! Love my Xbox! Thanks Best Buy and Xbox!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Andy,
It's great to hear that you're loving your new Xbox One S! We're glad that ordering and picking it up was easy to do as well. Thank you for sharing your experience, and we hope your new Xbox helps you have fun while staying safe and healthy at home.
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
XBOX is still my favorite
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift purchase for my son at xmas time. The deal running at the time for this bundle was good, plus I used my BB card for the overall purchase and got deferred interest for a while. 1-1/2 years later, it's still getting daily use and we've not had any problems with it.
I would recommend this to a friendRated 5 out of 5 stars
xbox one is one of the best game console to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best companion game console if you have a pc with windows and you like sharing games and apps. the integration between xbox and your tv and computer makes the xbox a very important piece for your home theater and entertainment room
I would recommend this to a friendRated 5 out of 5 stars
Xbox one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this one to replace the original generation Xbox one that I had and I am happy that they removed the power brick that was attached to the power cord before. I haven’t had any issues at all with this system and I play it regularly.
I would recommend this to a friendRated 5 out of 5 stars
Great gaming console for my 9 yr old grandson.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with what we bought & extremely happy with the help we received in the store. The salesperson helped us pick out the right console & they were very informative about the product. I felt confident when I left the store that I bought the right gaming console for my grandson.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Good for Fortnite!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for Fortnite. Sometimes updates take time but I’m guessing that has to do with the game itself and internet speed.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent game console with great memory capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has amazingly fast and high quality graphics. The Jedi game that it comes with is a download game, but complete. The controller is very responsive and comfortable to use. This was a great purchase for the price on the Black Friday sale. Overall a great game and a great experience.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Morgan,
It's awesome to hear that you're enjoying the speed and graphics capability of your new Xbox One S. We're glad that you got a great deal on it as well. Thank you for sharing your experience, and we hope you continue to have a lot of fun playing Star Wars Jedi: Fallen Order and other games.
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
The XBox is amazing.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was an XBox Game Pass card included in the packaging. However, after all of this time, just learned today if there was not a digital code printed on the receipt, there is no 3 month ultimate pass. Might need to clear that up in the future. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my teenage son. It's our first Xbox system. We love it. My only complaint is how much data has to be downloaded to the system for each game we play. Almost pointless to buy a disc game if it takes several hours to download content before you can play it.
I would recommend this to a friendRated 5 out of 5 stars
Good product for extra Wifi, TV and game system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to order online. The store was very informational sending you emails about the order and when to pick up. Very easy once you arrive at the store. It was great not to get out and the items were brought to the car. In all, the process was excellent.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gunny,
Thank you for sharing how easy it was to order and pick up your new Xbox One S bundle. We're glad that you're enjoying your new Xbox, and we hope you have a lot of fun playing games on it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Price
Rated 4 out of 5 stars
Great for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant expect too much but better price if you dont want to upgrade to an X yet. Especially if your just buying for your kids.
I would recommend this to a friend Rated 5 out of 5 stars
Absolutely awesome for my kids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are great. Good looking console. My kids don't ever get bored with it. This product has multiple different functions. It can be used for movies, tv shows, and of course games. These things can keep kids distracted and help them over this pandemic .
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that your children are enjoying their new Xbox One S bundle. We're glad that you're enjoying it for playing both games and video, too. Thank you for sharing your experience, and we hope it helps your family have fun while staying safe and healthy at home.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Kids loved the system!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids are having a ball with the Xbox. Now the boys have a system and the girls have their own so no more fighting...
I would recommend this to a friend Rated 4 out of 5 stars
new Xbox user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I am the only person who didn't know this, but there is a lot of preparation involved with setting up the Xbox for the first time. It would have been nice to know that you have to update the system and set up a family account before actually playing any games. Then games must be loaded into the Xbox itself - all time consuming, especially when you have a 9 year old excited to play. There was a lot of figuring things out and waiting on Christmas morning before we could use it.
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
The Xbox One is great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the unit and I am glad I waited before getting it because all the bugs were fixed and the price was less.
I would recommend this to a friend - Cons mentioned:Controller
Rated 4 out of 5 stars
Good console
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New to Xbox and liking it so far. Only thing that is annoying is that the controller needs batteries to operate.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jayy,
We're glad that you're enjoying your new Xbox One S! If you'd rather not deal with disposable batteries, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Lots of fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never used one before but with the Stay at Home Order, I wanted alternative entertainment than TV and a book. This has turned out to be perfect for a half century old person like myself! Didn’t expect it to be as captivating and entertaining.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing that your new Xbox One S is helping you have fun while staying safe and healthy at home. We're glad that it's working well for you, and we hope you continue having lots of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Still a great System at a Good Price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The S series is still a great system. Much easier to get ahold of and a lot cheaper then X series. These things are built like a tank. Graphic resolution on a good quality UHD TV are very impressive.
I would recommend this to a friendRated 5 out of 5 stars
Great system, amazing features, fast setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great bundle. They include a free month of WA All Acesss, Xbox Live Gold, and Game Pass. Which gives you the ability to try a lot of different types of games to find what you enjoy. Great console from a great consumer focused company.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi David,
It's awesome to hear that you're enjoying your new Xbox One S bundle. We're glad that you're also a fan of the extras that came with it, including trial memberships to Xbox Game Pass and Xbox Live Gold. Thank you for sharing your experience and we hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m new to gaming in general, so I don’t have anything to compare it to, but this Xbox has been great for a beginner like me. I’ve also really enjoyed the game it came with and it plays DVDs nicely as well. Happy about this purchase, for sure.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Danielle,
Welcome to the Xbox family! We're glad that your new Xbox One S has helped you get into gaming. Thanks for sharing your experience, and we hope you have a lot of fun with your new Xbox.
Happy gaming,
Chuck
Xbox Customer Care










