Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 1146 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,146 reviews
  • Rated 5 out of 5 stars

    Best Purchase to keep company during hard times!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to buy an Xbox and during the pandemic, i decided to buy one and i am so glad I did! It has been sold out for quite sometime everywhere! Even with the only option of curbside pickup, Best Buy was the best and organized company! Love my Xbox! Thanks Best Buy and Xbox!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andy,

      It's great to hear that you're loving your new Xbox One S! We're glad that ordering and picking it up was easy to do as well. Thank you for sharing your experience, and we hope your new Xbox helps you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOX is still my favorite

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift purchase for my son at xmas time. The deal running at the time for this bundle was good, plus I used my BB card for the overall purchase and got deferred interest for a while. 1-1/2 years later, it's still getting daily use and we've not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox one is one of the best game console to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best companion game console if you have a pc with windows and you like sharing games and apps. the integration between xbox and your tv and computer makes the xbox a very important piece for your home theater and entertainment room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one to replace the original generation Xbox one that I had and I am happy that they removed the power brick that was attached to the power cord before. I haven’t had any issues at all with this system and I play it regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console for my 9 yr old grandson.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with what we bought & extremely happy with the help we received in the store. The salesperson helped us pick out the right console & they were very informative about the product. I felt confident when I left the store that I bought the right gaming console for my grandson.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for Fortnite!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for Fortnite. Sometimes updates take time but I’m guessing that has to do with the game itself and internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game console with great memory capacity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has amazingly fast and high quality graphics. The Jedi game that it comes with is a download game, but complete. The controller is very responsive and comfortable to use. This was a great purchase for the price on the Black Friday sale. Overall a great game and a great experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Morgan,

      It's awesome to hear that you're enjoying the speed and graphics capability of your new Xbox One S. We're glad that you got a great deal on it as well. Thank you for sharing your experience, and we hope you continue to have a lot of fun playing Star Wars Jedi: Fallen Order and other games.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The XBox is amazing.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an XBox Game Pass card included in the packaging. However, after all of this time, just learned today if there was not a digital code printed on the receipt, there is no 3 month ultimate pass. Might need to clear that up in the future. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage son. It's our first Xbox system. We love it. My only complaint is how much data has to be downloaded to the system for each game we play. Almost pointless to buy a disc game if it takes several hours to download content before you can play it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for extra Wifi, TV and game system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to order online. The store was very informational sending you emails about the order and when to pick up. Very easy once you arrive at the store. It was great not to get out and the items were brought to the car. In all, the process was excellent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gunny,

      Thank you for sharing how easy it was to order and pick up your new Xbox One S bundle. We're glad that you're enjoying your new Xbox, and we hope you have a lot of fun playing games on it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant expect too much but better price if you dont want to upgrade to an X yet. Especially if your just buying for your kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely awesome for my kids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great. Good looking console. My kids don't ever get bored with it. This product has multiple different functions. It can be used for movies, tv shows, and of course games. These things can keep kids distracted and help them over this pandemic .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that your children are enjoying their new Xbox One S bundle. We're glad that you're enjoying it for playing both games and video, too. Thank you for sharing your experience, and we hope it helps your family have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Kids loved the system!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids are having a ball with the Xbox. Now the boys have a system and the girls have their own so no more fighting...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new Xbox user

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I am the only person who didn't know this, but there is a lot of preparation involved with setting up the Xbox for the first time. It would have been nice to know that you have to update the system and set up a family account before actually playing any games. Then games must be loaded into the Xbox itself - all time consuming, especially when you have a 9 year old excited to play. There was a lot of figuring things out and waiting on Christmas morning before we could use it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    The Xbox One is great so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit and I am glad I waited before getting it because all the bugs were fixed and the price was less.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 4 out of 5 stars

    Good console

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to Xbox and liking it so far. Only thing that is annoying is that the controller needs batteries to operate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jayy,

      We're glad that you're enjoying your new Xbox One S! If you'd rather not deal with disposable batteries, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Lots of fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used one before but with the Stay at Home Order, I wanted alternative entertainment than TV and a book. This has turned out to be perfect for a half century old person like myself! Didn’t expect it to be as captivating and entertaining.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing that your new Xbox One S is helping you have fun while staying safe and healthy at home. We're glad that it's working well for you, and we hope you continue having lots of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Still a great System at a Good Price.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S series is still a great system. Much easier to get ahold of and a lot cheaper then X series. These things are built like a tank. Graphic resolution on a good quality UHD TV are very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, amazing features, fast setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bundle. They include a free month of WA All Acesss, Xbox Live Gold, and Game Pass. Which gives you the ability to try a lot of different types of games to find what you enjoy. Great console from a great consumer focused company.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi David,

      It's awesome to hear that you're enjoying your new Xbox One S bundle. We're glad that you're also a fan of the extras that came with it, including trial memberships to Xbox Game Pass and Xbox Live Gold. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to gaming in general, so I don’t have anything to compare it to, but this Xbox has been great for a beginner like me. I’ve also really enjoyed the game it came with and it plays DVDs nicely as well. Happy about this purchase, for sure.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Danielle,

      Welcome to the Xbox family! We're glad that your new Xbox One S has helped you get into gaming. Thanks for sharing your experience, and we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft