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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 1146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,146 reviews
  • Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy enough to set up out of the box. Since this is my first experience with a game console since Atari, it took me several efforts to get my bearings on what was required. I did phone my nephew when it looked as if I was stumped. he guided me through the rest of the process. I am amazed at the graphics level displayed. However, I am still learning, hence the reason I gave it 4 stars. A little more guidance would have been nice for non-gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one S

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just GET IT! Stop hesitating and GET IT! You’ll never regret it, you’ll have an awesome xbox that does practically the same as the Xbox X but you’ll save $100 on it and you’ll still have 1080P resolution!! And 4K movies!! C’mon! DO IT!!! :)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the recommendation! We're glad that you got your new Xbox One S for such a great deal, and that you're enjoying its ability to play movies in glorious 4K and great Xbox games. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Its just Microsoft

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what it is intended to do makes some noise and controller has some lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaming at it's finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox and headsets, lots of fun. This is not the first game console in the house. I bought it so I can play with my sons. One lives at home the other has moved out. It is great fun but I'm old so it is a challenge to figure things out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Welcome to the Xbox family! We're glad that your new Xbox One S is helping you play games with your sons. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we are all stuck at home, thought I would try a new system. Has not disappointed. ALthough I am older and it is taking some time to figure out the games, still fun learning

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox One S is helping you have fun while staying safe and healthy at home. Thank you for sharing your experience, and we hope you get a lot of use out of your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game

    Rated 4 out of 5 stars

    Perfect entertainment system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for streaming, gaming and searching the web. Works with Alexa which is also convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the first gen for sure. The price was a bit steep but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of playing games in iPad, my husband wanted to expand hIs opportunities. it required finding a better internet provider, but he is happy. Far more advanced than our first Asteroids we played in Hawaii, maybe 1980.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday Gift for my brother. He hadn't played in awhile so I bought him this xbox. Always liked the S and the X from Xbox and this was a no brainer and it also came with Star wars which he's a huge fan of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son likes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son like this x box and it was time for him to update from his old one. He says this one is fast

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very good for gaming and decent enough for streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one S

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great system. I had an older Xbox that my sister passed down to me and once it stopped working completely, I just went out and bought this one. I don’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to kill some boredom. Works great. I just wish I was better at Call of Duty lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One S: Would definitely buy again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is a lot of fun. Games are great. Streaming in 4K is a nice added bonus. And overall I wouldn’t really change a thing. Xbox One S is good value for the money. My sons and I love playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an xbox one, what Can I say? Kids love it works great, plays bluray and dvd and gives access to amazon prime, Netflix etc. Wish you could play gold with xbox 360 players because we own both and can’t play together

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this game he is on it constantly good gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. But what I really want to highlight is all of the workers getting this ready for me during these difficult CoVID times. They were all friendly and professional and organized and I can not thank them enough!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for the wonderful feedback about your shopping experience with Best Buy. We're glad that the staff helped make the process go smoothly. We hope you have a lot of fun with your new Xbox One S.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    A great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children enjoy this system! good deal! Everything works good, i would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife her XboxOne because she kept stealing mine. I bought this on sale for 200.00 at christmas time and she LOVES it! She stays away from mine now and play Diablo together all the time. Its nice!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    My daughter loved it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox always wins in my house we play daily and absolutely love it no problem at all

    No, I would not recommend this to a friend