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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 1146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,146 reviews
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console with stunning 4K graphics! The user interface takes a bit to get used to, but that is not on Best Buy, but Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always owned PlayStation consoles growing up and this is my first Xbox. Love the controller, the graphics, and the whole system set up. I will never go back to PlayStation again!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the Xbox family! We're delighted to hear that you're loving everything about it and hope that you have a lot of fun playing games on it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic Xbox console, backward compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Xbox for playing video games and for streaming TV with my Hulu Live membership. The Xbox is fast, and I love how it is backward compatible with older Xbox DVD and online downloads.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Stephen,

      Thank you for sharing how much you're enjoying Xbox One S for gaming and video streaming. We're glad that you're enjoying how it's backwards compatible with hundreds of Xbox 360 and original Xbox games as well. Discover the full library of backwards compatible Xbox games here: https://aka.ms/AA4w2z2

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console with a great value. Games run smoothly, it has all the streaming options you’d want, and Game Pass is a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have All in one device.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best friends of the pandemic. Plays Blu-ray, great streaming device, and awesome video games. It an all in one media center. Best entertainment device around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an XBox and I had a hard time deciding which version to get, however the sale is what ultimately enticed me to purchase. Overall solid units works fine however a flaw with the fan on the unit I purchased. It sort of hums when running, barely audible, especially if playing a game, however I can hear it when the room is quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Console for Adults

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this gaming console because I need something to occupy my time during the pandemic. It has surpassed all of my expectations with delivering great graphics, sound, and quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jim,

      We're thrilled that your new Xbox One S has surpassed your expectations! It's great to hear that you're a fan of its graphics and sound capabilities,too. Thank you for sharing your experience, and we hope it helps you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4K player for new 4k tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an xbox (1080p), but wanted a 4k player for the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an upgrade to my old Xbox. Best Buy was the only one who had this model in stock and available. The online ordering and pick up in store just helped seal the deal!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jeremy,

      Congrats on upgrading to Xbox One S! We're glad that it was easy to order and pick up, and that you got a great deal on it, too. We hope you have lots of fun playing games with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a great tine with this device! It has been a focal point for the boys during family gatherings and I jump in on it too. Excellent graphics and selection of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an Xbox fan. Bought first one years ago. I am hooked. Great gaming. Favorite thing is I am able to play some of my older Xbox 360 games on it because the console accepts game discs.

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 4 out of 5 stars

    Great gaming experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kids love it i have no complaints i would recommend to my friends

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's fantastic to hear that your children are loving their new Xbox One S! Thank you for recommending it to your friends, and we hope the entire family has a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    My husband is so pleased with his new Xbox!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I bought this for my husband for Christmas and he is so happy with all the new technology. He was using an Xbox we had gotten him for Christmas in 2012 that is still working!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted to hear that your husband is pleased with his new Xbox One S bundle! It sounds like a wonderful upgrade for him, and we're glad that he's happy with its extra power and performance. We hope he has a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Xbox!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the Xbox. Works well. Important to not put anything on the box itself as it will heat up if there is anything covering any part of it

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one good gaming product Best one in gaming product

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 4 out of 5 stars

    Overall great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews of this latest Star Wars game was right the game is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing bundle for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the best in one box ..Xbox and Star Wars game ..the quality and the super fun is priceless ..if you never try you must to ..you wouldn’t be disappointed..if you love Star Wars !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chistmas present surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a child how didn’t have Christmas coming. My kids have one and they love it. We have had no issues with this model and it has worked great since purchasing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg was asking me one of this a long time ago, it was too expensive that right I never buy, when I found this on best buy on sale I grap it. My son love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great system. Very easy to set up and to start playing.

    I would recommend this to a friend